Coverart for item
The Resource Are you being served? : new tools for measuring service delivery, edited by Samia Amin, Jishnu Das, Markus Goldstein, (electronic resource)

Are you being served? : new tools for measuring service delivery, edited by Samia Amin, Jishnu Das, Markus Goldstein, (electronic resource)

Label
Are you being served? : new tools for measuring service delivery
Title
Are you being served?
Title remainder
new tools for measuring service delivery
Statement of responsibility
edited by Samia Amin, Jishnu Das, Markus Goldstein
Contributor
Subject
Language
eng
Member of
Cataloging source
DNLM/DLC
Dewey number
362.1
Illustrations
illustrations
Index
index present
LC call number
RA399.D44
LC item number
A74 2008
Literary form
non fiction
Nature of contents
  • dictionaries
  • bibliography
NLM call number
WA 950
NLM item number
A678 2007
http://library.link/vocab/relatedWorkOrContributorDate
  • 1980-
  • 1970-
http://library.link/vocab/relatedWorkOrContributorName
  • Amin, Samia
  • Das, Jishnu
  • Goldstein, Markus P.
http://library.link/vocab/subjectName
  • Educational surveys
  • Health facilities
  • Medical care
  • Quality assurance
  • Data Collection
  • Developing Countries
  • Health Services Research
  • Quality Assurance, Health Care
  • Quality Assurance, Health Care
Label
Are you being served? : new tools for measuring service delivery, edited by Samia Amin, Jishnu Das, Markus Goldstein, (electronic resource)
Instantiates
Publication
Bibliography note
Includes bibliographical references and index
Carrier category
online resource
Carrier category code
cr
Carrier MARC source
rdacarrier
Color
multicolored
Content category
text
Content type code
txt
Content type MARC source
rdacontent
Contents
  • Introduction: why measure service delivery? -- Assessment of health facility performance: an introduction to data and measurement issues -- An introduction to methodologies for measuring service delivery in education -- Administrative data is a study of local inequality and project choice: issues of interpretation and relevance -- What may be learned from project monitoring data? lessons from a nutrition program in Madagascar -- Program impact and variation in the duration of exposure -- Tracking public money in the health sector in Mozambique: conceptual and practical challenges -- Public expenditure tracking survey in a difficult environment: the case of Chad -- Lessons from school surveys in Indonesia and Papua New Guinea -- Assessment of health and education services in the aftermath of a disaster -- Ukraine school survey: design challenges, poverty linkages, and evaluation opportunities --
  • Qualitative research to prepare quantitative analysis: absenteeism among health workers in two African countries -- Use of vignettes to measure the quality of health care -- Client satisfaction and the perceived quality of primary health care in Uganda -- Health facility and school surveys in the Indonesia family life surveys -- Collecting data from service providers within the living standards measurement study -- Sharing the gain: some common lessons on measuring service delivery
Control code
WOBA14859403
Dimensions
unknown
Extent
1 online resource (xxv, 423 pages )
Isbn
9780821371855
Lccn
2007019898
Media category
computer
Media MARC source
rdamedia
Media type code
c
Other physical details
illustrations
Specific material designation
remote
System control number
  • (The World Bank)134989861
  • (The World Bank)ocn134989861
Label
Are you being served? : new tools for measuring service delivery, edited by Samia Amin, Jishnu Das, Markus Goldstein, (electronic resource)
Publication
Bibliography note
Includes bibliographical references and index
Carrier category
online resource
Carrier category code
cr
Carrier MARC source
rdacarrier
Color
multicolored
Content category
text
Content type code
txt
Content type MARC source
rdacontent
Contents
  • Introduction: why measure service delivery? -- Assessment of health facility performance: an introduction to data and measurement issues -- An introduction to methodologies for measuring service delivery in education -- Administrative data is a study of local inequality and project choice: issues of interpretation and relevance -- What may be learned from project monitoring data? lessons from a nutrition program in Madagascar -- Program impact and variation in the duration of exposure -- Tracking public money in the health sector in Mozambique: conceptual and practical challenges -- Public expenditure tracking survey in a difficult environment: the case of Chad -- Lessons from school surveys in Indonesia and Papua New Guinea -- Assessment of health and education services in the aftermath of a disaster -- Ukraine school survey: design challenges, poverty linkages, and evaluation opportunities --
  • Qualitative research to prepare quantitative analysis: absenteeism among health workers in two African countries -- Use of vignettes to measure the quality of health care -- Client satisfaction and the perceived quality of primary health care in Uganda -- Health facility and school surveys in the Indonesia family life surveys -- Collecting data from service providers within the living standards measurement study -- Sharing the gain: some common lessons on measuring service delivery
Control code
WOBA14859403
Dimensions
unknown
Extent
1 online resource (xxv, 423 pages )
Isbn
9780821371855
Lccn
2007019898
Media category
computer
Media MARC source
rdamedia
Media type code
c
Other physical details
illustrations
Specific material designation
remote
System control number
  • (The World Bank)134989861
  • (The World Bank)ocn134989861

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