Coverart for item
The Resource Beyond the ultimate question : a systematic approach to improve customer loyalty, Bob E. Hayes, (electronic resource)

Beyond the ultimate question : a systematic approach to improve customer loyalty, Bob E. Hayes, (electronic resource)

Label
Beyond the ultimate question : a systematic approach to improve customer loyalty
Title
Beyond the ultimate question
Title remainder
a systematic approach to improve customer loyalty
Statement of responsibility
Bob E. Hayes
Creator
Subject
Language
eng
Cataloging source
DLC
http://library.link/vocab/creatorDate
1963-
http://library.link/vocab/creatorName
Hayes, Bob E.
Dewey number
658.8/343
LC call number
HF5415.525
LC item number
.H39 2009
http://library.link/vocab/subjectName
  • Customer loyalty
  • Consumer satisfaction
  • Customer services
Label
Beyond the ultimate question : a systematic approach to improve customer loyalty, Bob E. Hayes, (electronic resource)
Instantiates
Publication
Bibliography note
Includes bibliographical references and index
Control code
OCM1bookssj0000887017
Dimensions
24 cm.
Dimensions
unknown
Extent
xxxiii, 396 p.
Governing access note
License restrictions may limit access
Isbn
9780873897723
Isbn Type
(alk. paper)
Lccn
2009023442
Other physical details
ill.
Specific material designation
remote
System control number
(WaSeSS)ssj0000887017
Label
Beyond the ultimate question : a systematic approach to improve customer loyalty, Bob E. Hayes, (electronic resource)
Publication
Bibliography note
Includes bibliographical references and index
Control code
OCM1bookssj0000887017
Dimensions
24 cm.
Dimensions
unknown
Extent
xxxiii, 396 p.
Governing access note
License restrictions may limit access
Isbn
9780873897723
Isbn Type
(alk. paper)
Lccn
2009023442
Other physical details
ill.
Specific material designation
remote
System control number
(WaSeSS)ssj0000887017

Library Locations

    • Thomas Jefferson LibraryBorrow it
      1 University Blvd, St. Louis, MO, 63121, US
      38.710138 -90.311107
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