Coverart for item
The Resource Building the value machine : transforming your business through collaborative customer partnerships, Peter Cheverton, (electronic resource)

Building the value machine : transforming your business through collaborative customer partnerships, Peter Cheverton, (electronic resource)

Label
Building the value machine : transforming your business through collaborative customer partnerships
Title
Building the value machine
Title remainder
transforming your business through collaborative customer partnerships
Statement of responsibility
Peter Cheverton
Creator
Subject
Language
eng
Related
Cataloging source
DLC
http://library.link/vocab/creatorName
Cheverton, Peter
Dewey number
658.4
LC call number
HD57.7
LC item number
.C488 2010
http://library.link/vocab/subjectName
  • Leadership
  • Marketing
  • Customer services
Label
Building the value machine : transforming your business through collaborative customer partnerships, Peter Cheverton, (electronic resource)
Instantiates
Publication
Bibliography note
Includes bibliographical references and index
Contents
The value machine -- Leadership : the pivotal activity -- Fuelling the value machine -- Market segmentation -- Customer classification -- Account management : being appropriate -- The people -- The business strategy -- The value creation process -- The critical success factors -- Getting cross-functional teams to work -- Leading the change
Control code
OCM1bookssj0000335443
Dimensions
25 cm.
Dimensions
unknown
Extent
xiii, 225 pages
Isbn
9780749454852
Lccn
2009020556
Other physical details
illustrations
Specific material designation
remote
System control number
(WaSeSS)ssj0000335443
Label
Building the value machine : transforming your business through collaborative customer partnerships, Peter Cheverton, (electronic resource)
Publication
Bibliography note
Includes bibliographical references and index
Contents
The value machine -- Leadership : the pivotal activity -- Fuelling the value machine -- Market segmentation -- Customer classification -- Account management : being appropriate -- The people -- The business strategy -- The value creation process -- The critical success factors -- Getting cross-functional teams to work -- Leading the change
Control code
OCM1bookssj0000335443
Dimensions
25 cm.
Dimensions
unknown
Extent
xiii, 225 pages
Isbn
9780749454852
Lccn
2009020556
Other physical details
illustrations
Specific material designation
remote
System control number
(WaSeSS)ssj0000335443

Library Locations

    • Thomas Jefferson LibraryBorrow it
      1 University Blvd, St. Louis, MO, 63121, US
      38.710138 -90.311107
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