The Resource Calcutta calling, (electronic resource)

Calcutta calling, (electronic resource)

Label
Calcutta calling
Title
Calcutta calling
Contributor
Director
Other
Producer
Subject
Genre
Language
eng
Summary
"Business Process Outsourcing" is the fastest growing industry in the world. In India, approximately 350,000 people are currently working in call centres to maintain the contact between western companies and their customers. Vikhee Uppal is one of them. From a busy office in Calcutta, he pretends to be a guy named Ethan Reed and calls Americans, Brits and Australians to try and sell them cell phones and subscriptions. Vikhee hopes to make it in this sector. On the bulletin board, we see that he and his colleagues keep track of who sells the most. The Americans are the most impolite: they yell at the salespeople and hang up on them. The English, on the contrary, are the most willing to listen to their sales pitch. Even though Vikhee pretends to be a westerner at work, Indian traditions remain very important for him. He wants to get married to a girl from Punjab, and if he doesn't succeed, his family will find a bride for him. At work, Vekhee gets tutored in English. Each night, he watches English soccer matches to see what the people on the other end of the line actually look like
Member of
Additional physical form
Previously released as DVD.
Cataloging source
VaAlASP
Characteristic
videorecording
http://bibfra.me/vocab/lite/collectionName
Ethnographic video online
Language note
This edition in English
http://library.link/vocab/relatedWorkOrContributorName
  • Wendt, Anna
  • Hormann, Andre
  • Uppal, Vikhee
  • Alexander Street Press
Runtime
16
Series statement
Ethnographic video online, volume 2
http://library.link/vocab/subjectName
  • Telephone selling
  • Offshore outsourcing
  • Globalization
  • Documentary films
  • India
  • India
Target audience
general
Label
Calcutta calling, (electronic resource)
Instantiates
Publication
Note
Title from resource description page (viewed Feb. 27, 2013)
Antecedent source
file reproduced from original
Control code
alexvideoASP1879813/ant2
Dimensions
unknown
Extent
1 online resource (16 min.).
Form of item
online
Medium for sound
other
Reformatting quality
access
Reproduction note
Electronic reproduction.
Sound on medium or separate
sound on medium
Specific material designation
  • other
  • remote
System control number
(OCoLC)849668835
Video recording format
other
Label
Calcutta calling, (electronic resource)
Publication
Note
Title from resource description page (viewed Feb. 27, 2013)
Antecedent source
file reproduced from original
Control code
alexvideoASP1879813/ant2
Dimensions
unknown
Extent
1 online resource (16 min.).
Form of item
online
Medium for sound
other
Reformatting quality
access
Reproduction note
Electronic reproduction.
Sound on medium or separate
sound on medium
Specific material designation
  • other
  • remote
System control number
(OCoLC)849668835
Video recording format
other

Library Locations

    • Thomas Jefferson LibraryBorrow it
      1 University Blvd, St. Louis, MO, 63121, US
      38.710138 -90.311107
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