Coverart for item
The Resource Class acts : service and inequality in luxury hotels, Rachel Sherman

Class acts : service and inequality in luxury hotels, Rachel Sherman

Label
Class acts : service and inequality in luxury hotels
Title
Class acts
Title remainder
service and inequality in luxury hotels
Statement of responsibility
Rachel Sherman
Creator
Subject
Language
eng
Cataloging source
DLC
http://library.link/vocab/creatorDate
1970-
http://library.link/vocab/creatorName
Sherman, Rachel
Dewey number
647.94068
Government publication
government publication of a state province territory dependency etc
Index
index present
LC call number
TX911.3.C8
LC item number
S54 2007
Literary form
non fiction
Nature of contents
bibliography
http://library.link/vocab/subjectName
  • Hospitality industry
  • Hotel management
  • Luxuries
  • Social classes
  • Hotels
Label
Class acts : service and inequality in luxury hotels, Rachel Sherman
Instantiates
Publication
Bibliography note
Includes bibliographical references (pages 325-339) and index
Carrier category
volume
Carrier category code
nc
Carrier MARC source
rdacarrier
Content category
text
Content type code
txt
Content type MARC source
rdacontent
Contents
Introduction : luxury service and the new economy -- "Better than your mother" : the luxury product -- Managing autonomy -- Games, control, and skill -- Recasting hierarchy -- Reciprocity, relationship, and revenge -- Producing entitlement -- Conclusion : class, culture, and the service theater
Control code
63660557
Dimensions
23 cm
Extent
xii, 366 pages
Isbn
9780520247819
Isbn Type
(cloth : alk. paper)
Lccn
2006003726
Media category
unmediated
Media MARC source
rdamedia
Media type code
n
Other control number
  • 9780520247819
  • 9780520247826
System control number
(OCoLC)63660557
Label
Class acts : service and inequality in luxury hotels, Rachel Sherman
Publication
Bibliography note
Includes bibliographical references (pages 325-339) and index
Carrier category
volume
Carrier category code
nc
Carrier MARC source
rdacarrier
Content category
text
Content type code
txt
Content type MARC source
rdacontent
Contents
Introduction : luxury service and the new economy -- "Better than your mother" : the luxury product -- Managing autonomy -- Games, control, and skill -- Recasting hierarchy -- Reciprocity, relationship, and revenge -- Producing entitlement -- Conclusion : class, culture, and the service theater
Control code
63660557
Dimensions
23 cm
Extent
xii, 366 pages
Isbn
9780520247819
Isbn Type
(cloth : alk. paper)
Lccn
2006003726
Media category
unmediated
Media MARC source
rdamedia
Media type code
n
Other control number
  • 9780520247819
  • 9780520247826
System control number
(OCoLC)63660557

Library Locations

    • Thomas Jefferson LibraryBorrow it
      1 University Blvd, St. Louis, MO, 63121, US
      38.710138 -90.311107
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