Coverart for item
The Resource Communication skills : stepladders to success for the professional, Richard Ellis

Communication skills : stepladders to success for the professional, Richard Ellis

Label
Communication skills : stepladders to success for the professional
Title
Communication skills
Title remainder
stepladders to success for the professional
Statement of responsibility
Richard Ellis
Creator
Subject
Genre
Language
eng
Summary
Targeted at career professionals, this guide to improved communication skills is specifically designed to improve the ambitious individual's prospects in his/her chosen profession. Tackling a broad range of different communication skills in careful detail, the book contains valuable recommendations for anyone who has to be highly competent in presenting / publishing their ideas. It also contains guidance for the ongoing development of these skills, and as such is useful for professionals at every level of competence in communicating. Drawing from experiences in his own successful training and consultancy business, the author bases his advice on the most recent developments in communications research, and clarifies his comments with examples of current professional practice, making Communication Skills the essential aid to career advancement
Member of
Cataloging source
N$T
http://library.link/vocab/creatorDate
1944-
http://library.link/vocab/creatorName
Ellis, Richard
Dewey number
658.4/5
Illustrations
illustrations
Index
no index present
Language note
English
LC call number
HD30.3
LC item number
.E35 2002eb
Literary form
non fiction
Nature of contents
dictionaries
http://library.link/vocab/subjectName
  • Communication in management
  • BUSINESS & ECONOMICS
  • Communication in management
Label
Communication skills : stepladders to success for the professional, Richard Ellis
Instantiates
Publication
Carrier category
online resource
Carrier category code
  • cr
Carrier MARC source
rdacarrier
Color
multicolored
Content category
text
Content type code
  • txt
Content type MARC source
rdacontent
Contents
  • Skills acquisition
  • Interpersonal skills
  • Your audience
  • Information you need prior to communicating
  • Post-communication feedback
  • Listening and interviewing
  • Active listening
  • Barriers to active listening
  • Enhancing our listening
  • Asking questions to improve our listening
  • Getting up the stepladder
  • Making use of behaviour questions
  • Summary: 3 key aspects of listening to remember
  • Being interviewed
  • Why interview?
  • Preparation before interviewing
  • The phone call for the interview
  • Your CV/application form
  • Before that interview
  • At the interview
  • After the interview
  • Careers, Professional competence
  • That favourite--the telephone!
  • Factors in successful telephoning
  • Time management and telephoning
  • Feedback on your telephone skills
  • Assertiveness
  • A balancing act
  • Assertiveness and communication
  • Training ourselves to communicate more assertively
  • Assertiveness and handling conflict
  • Transactional analysis (TA)
  • Reflective learning
  • TA and giving/receiving criticism
  • Other applications of TA
  • Negotiation
  • TA applied to negotiating
  • Stages of negotiation
  • Negotiation and problem solving
  • Linkage in negotiation
  • Communication in groups
  • Stages groups go through
  • Roles we may play in groups
  • Communicative competence
  • Other theories on groups and their effect on how we may communicate
  • The reflective practitioner & the learning organisation
  • Skills development
  • Motivation to learn
  • Key factors in learning
Control code
50744827
Dimensions
unknown
Extent
1 online resource (iv, 160 pages)
Form of item
online
Isbn
9786610476800
Media category
computer
Media MARC source
rdamedia
Media type code
  • c
Other physical details
illustrations
http://library.link/vocab/ext/overdrive/overdriveId
c3e010b2-73f3-4cc1-b43e-3dd882b56255
Specific material designation
remote
System control number
(OCoLC)50744827
Label
Communication skills : stepladders to success for the professional, Richard Ellis
Publication
Carrier category
online resource
Carrier category code
  • cr
Carrier MARC source
rdacarrier
Color
multicolored
Content category
text
Content type code
  • txt
Content type MARC source
rdacontent
Contents
  • Skills acquisition
  • Interpersonal skills
  • Your audience
  • Information you need prior to communicating
  • Post-communication feedback
  • Listening and interviewing
  • Active listening
  • Barriers to active listening
  • Enhancing our listening
  • Asking questions to improve our listening
  • Getting up the stepladder
  • Making use of behaviour questions
  • Summary: 3 key aspects of listening to remember
  • Being interviewed
  • Why interview?
  • Preparation before interviewing
  • The phone call for the interview
  • Your CV/application form
  • Before that interview
  • At the interview
  • After the interview
  • Careers, Professional competence
  • That favourite--the telephone!
  • Factors in successful telephoning
  • Time management and telephoning
  • Feedback on your telephone skills
  • Assertiveness
  • A balancing act
  • Assertiveness and communication
  • Training ourselves to communicate more assertively
  • Assertiveness and handling conflict
  • Transactional analysis (TA)
  • Reflective learning
  • TA and giving/receiving criticism
  • Other applications of TA
  • Negotiation
  • TA applied to negotiating
  • Stages of negotiation
  • Negotiation and problem solving
  • Linkage in negotiation
  • Communication in groups
  • Stages groups go through
  • Roles we may play in groups
  • Communicative competence
  • Other theories on groups and their effect on how we may communicate
  • The reflective practitioner & the learning organisation
  • Skills development
  • Motivation to learn
  • Key factors in learning
Control code
50744827
Dimensions
unknown
Extent
1 online resource (iv, 160 pages)
Form of item
online
Isbn
9786610476800
Media category
computer
Media MARC source
rdamedia
Media type code
  • c
Other physical details
illustrations
http://library.link/vocab/ext/overdrive/overdriveId
c3e010b2-73f3-4cc1-b43e-3dd882b56255
Specific material designation
remote
System control number
(OCoLC)50744827

Library Locations

    • Thomas Jefferson LibraryBorrow it
      1 University Blvd, St. Louis, MO, 63121, US
      38.710138 -90.311107
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