Coverart for item
The Resource Creating value with customers, editor: Robert M. Randall, (electronic resource)

Creating value with customers, editor: Robert M. Randall, (electronic resource)

Label
Creating value with customers
Title
Creating value with customers
Statement of responsibility
editor: Robert M. Randall
Contributor
Subject
Language
eng
Summary
Annotation:
Cataloging source
CaPaEBR
LC call number
HF5415.5
LC item number
.C74 2006eb
http://library.link/vocab/relatedWorkOrContributorName
  • Randall, Robert M
  • ebrary, Inc
Series statement
Strategy & leadership
Series volume
v.34, no.2
http://library.link/vocab/subjectName
  • Customer services
  • Selling
Summary expansion
The four articles in this e-book suggest that companies need to learn to: 1)Adopt the revolutionary thinking involved in co-creating unique value with customers, 2) Develop unique value propositions based on six new imperatives for nurturing customer relationships, 3) Use new tools to explore the discrepancy between what customers say and what they do, and 4) Monitor market and customer opportunities and continuously update their technology strategy
Label
Creating value with customers, editor: Robert M. Randall, (electronic resource)
Instantiates
Publication
Control code
OCM1bookssj0000465462
Dimensions
unknown
Extent
69 p.
Governing access note
License restrictions may limit access
Isbn
9781845449445
Specific material designation
remote
System control number
(WaSeSS)ssj0000465462
Label
Creating value with customers, editor: Robert M. Randall, (electronic resource)
Publication
Control code
OCM1bookssj0000465462
Dimensions
unknown
Extent
69 p.
Governing access note
License restrictions may limit access
Isbn
9781845449445
Specific material designation
remote
System control number
(WaSeSS)ssj0000465462

Library Locations

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      38.710138 -90.311107
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