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The Resource Customer Service Operations : The Complete Guide, (electronic resource:)

Customer Service Operations : The Complete Guide, (electronic resource:)

Label
Customer Service Operations : The Complete Guide
Title
Customer Service Operations
Title remainder
The Complete Guide
Creator
Author
Subject
Language
eng
Summary
Annotation
Related
Cataloging source
BIP US
http://library.link/vocab/creatorName
Blanding, Warren
Dewey number
658.8/12
LC call number
HF5415.5.B529 1991
Summary expansion
Distills a wealth of practical information into concise, step-by-step explanations that cover virtually every situation you are likely to face. You'll discover eye-opening solutions to the real-life problems you encounter as a customer service manager. A hands-on encyclopedic reference crammed with proven methods, action plans, and advice about how to avoid dangerous pitfalls and how to position yourself for success. Filled with real-world examples you can easily adapt. You'll find model mission statements, formulas for setting quality standards, and new ways to keep focused on customer needs. Illustrated
Label
Customer Service Operations : The Complete Guide, (electronic resource:)
Instantiates
Publication
Control code
OCM1bookssj0000134173
Dimensions
26.000 x 018.000 cm.
Dimensions
unknown
Extent
350 p.
Governing access note
Available for distribution in: USA, CANADA, AUSTRALIA, SOUTH AFRICA, UNITED KINGDOM, NEW ZEALAND
Isbn
9780814450048
Lccn
90056408
Other control number
9780814450048
Specific material designation
remote
System control number
(WaSeSS)ssj0000134173
Label
Customer Service Operations : The Complete Guide, (electronic resource:)
Publication
Control code
OCM1bookssj0000134173
Dimensions
26.000 x 018.000 cm.
Dimensions
unknown
Extent
350 p.
Governing access note
Available for distribution in: USA, CANADA, AUSTRALIA, SOUTH AFRICA, UNITED KINGDOM, NEW ZEALAND
Isbn
9780814450048
Lccn
90056408
Other control number
9780814450048
Specific material designation
remote
System control number
(WaSeSS)ssj0000134173

Library Locations

    • Thomas Jefferson LibraryBorrow it
      1 University Blvd, St. Louis, MO, 63121, US
      38.710138 -90.311107
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