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The Resource Detail process charting : speaking the language of process, Ben B. Graham, (electronic resource)

Detail process charting : speaking the language of process, Ben B. Graham, (electronic resource)

Label
Detail process charting : speaking the language of process
Title
Detail process charting
Title remainder
speaking the language of process
Statement of responsibility
Ben B. Graham
Creator
Contributor
Subject
Genre
Language
eng
Summary
  • Annotation:
  • Annotation:
  • Annotation:
Cataloging source
CaPaEBR
http://library.link/vocab/creatorName
Graham, Ben B
Dewey number
658.4/02
LC call number
HD38.153
LC item number
.G73 2004eb
http://library.link/vocab/relatedWorkOrContributorName
ebrary, Inc
http://library.link/vocab/subjectName
  • Industrial organization
  • Organization charts
  • Reengineering (Management)
  • Benchmarking (Management)
  • Organizational effectiveness
Summary expansion
  • Praise for Detail Process Charting"A must-read for any competitive organization, Detail Process Charting: Speaking the Language of Process provides a comprehensive, yet clear, explanation of how to utilize one of the most powerful tools available to improve work processes. [Graham] has successfully integrated the history, success stories, and wisdom of those in the field who have applied this time-tested tool."-Jim Denyes, Training ManagerNaval Occupational Safety and Health, and Environmental Training CenterAuthor, Work Smarter, Not Harder"This book will be a valuable resource for all those interested in work simplification and its implementation. Excellent answers to the 'who,' 'what,' 'when,' 'how,' and 'why' of work simplification are provided in an understandable and very useful level of detail. Graham has obviously 'been there, done that.' "-John A. Roberts III, Adjunct ProfessorSchool of Business Administration, University of Dayton"The keys to this approach . . are the involvement of the workers and the simplicity of the charting approach. Even those participants who have never seen a process chart can almost instantly see how the process works, their role in it, and how it can be improved. This level of involvement means continuous buy-in, which significantly improves the chances of success. The emphasis on the document as the key process element and the ability to diagram the document to flow easily, rapidly, and clearly set this approach apart from all the others."-Fredric D. Heilbronner, Director of Systems Consulting, eFormsDigital Consulting & Software Services, Inc."Much has been written about charting and business systems analysis, but I have not seen anything as comprehensive and clear as Ben Graham's book. Writing in simple, easy-to-follow language with plentiful illustrations and practical examples, this book takes the reader through the full spectrum of the charting process from initial analysis to managing charting libraries. This book is a must-have for all process improvement analysts and managers wanting to improve their organizational efficiency."-Robert Barnett, Managing DirectorRobert Barnett and Associates Pty. Ltd
  • Praise for Detail Process Charting"A must-read for any competitive organization, Detail Process Charting: Speaking the Language of Process provides a comprehensive, yet clear, explanation of how to utilize one of the most powerful tools available to improve work processes. [Graham] has successfully integrated the history, success stories, and wisdom of those in the field who have applied this time-tested tool."-Jim Denyes, Training ManagerNaval Occupational Safety and Health, and Environmental Training CenterAuthor, Work Smarter, Not Harder"This book will be a valuable resource for all those interested in work simplification and its implementation. Excellent answers to the 'who,' 'what,' 'when,' 'how,' and 'why' of work simplification are provided in an understandable and very useful level of detail. Graham has obviously 'been there, done that.' "-John A. Roberts III, Adjunct ProfessorSchool of Business Administration, University of Dayton"The keys to this approach . are the involvement of the workers and the simplicity of the charting approach. Even those participants who have never seen a process chart can almost instantly see how the process works, their role in it, and how it can be improved. This level of involvement means continuous buy-in, which significantly improves the chances of success. The emphasis on the document as the key process element and the ability to diagram the document to flow easily, rapidly, and clearly set this approach apart from all the others."-Fredric D. Heilbronner, Director of Systems Consulting, eFormsDigital Consulting & Software Services, Inc."Much has been written about charting and business systems analysis, but I have not seen anything as comprehensive and clear as Ben Graham's book. Writing in simple, easy-to-follow language with plentiful illustrations and practical examples, this book takes the reader through the full spectrum of the charting process from initial analysis to managing charting libraries. This book is a must-have for all process improvement analysts and managers wanting to improve their organizational efficiency."-Robert Barnett, Managing DirectorRobert Barnett and Associates Pty. Ltd
  • Praise for Detail Process Charting "A must-read for any competitive organization, Detail Process Charting: Speaking the Language of Process provides a comprehensive, yet clear, explanation of how to utilize one of the most powerful tools available to improve work processes. [Graham] has successfully integrated the history, success stories, and wisdom of those in the field who have applied this time-tested tool." -Jim Denyes, Training Manager Naval Occupational Safety and Health, and Environmental Training Center Author, Work Smarter, Not Harder "This book will be a valuable resource for all those interested in work simplification and its implementation. Excellent answers to the 'who,' 'what,' 'when,' 'how,' and 'why' of work simplification are provided in an understandable and very useful level of detail. Graham has obviously 'been there, done that.' " -John A. Roberts III, Adjunct Professor School of Business Administration, University of Dayton "The keys to this approach . are the involvement of the workers and the simplicity of the charting approach. Even those participants who have never seen a process chart can almost instantly see how the process works, their role in it, and how it can be improved. This level of involvement means continuous buy-in, which significantly improves the chances of success. The emphasis on the document as the key process element and the ability to diagram the document to flow easily, rapidly, and clearly set this approach apart from all the others." -Fredric D. Heilbronner, Director of Systems Consulting, eForms Digital Consulting & Software Services, Inc."Much has been written about charting and business systems analysis, but I have not seen anything as comprehensive and clear as Ben Graham's book. Writing in simple, easy-to-follow language with plentiful illustrations and practical examples, this book takes the reader through the full spectrum of the charting process from initial analysis to managing charting libraries. This book is a must-have for all process improvement analysts and managers wanting to improve their organizational efficiency." -Robert Barnett, Managing Director Robert Barnett and Associates Pty. Ltd
Label
Detail process charting : speaking the language of process, Ben B. Graham, (electronic resource)
Instantiates
Publication
Bibliography note
Includes bibliographical references and index
Contents
  • Introduction -- Who is involved in process improvement? -- Defining a process improvement project -- Gathering the facts -- Process chart format -- Process chart building blocks -- Charting business processes -- Using process charts -- Process chart stories
  • Introduction -- Who is involved in process improvement? -- Defining a process improvement project -- Gathering the facts -- Process chart format -- Process chart building blocks -- Charting business processes -- Using process charts -- Process chart stories
  • Introduction -- Who is involved in process improvement? -- Defining a process improvement project -- Gathering the facts -- Process chart format -- Process chart building blocks -- Charting business processes -- Using process charts -- Process chart stories
Control code
OCM1bookssj0000137567
Dimensions
unknown
Extent
xix, 187 p.
Governing access note
License restrictions may limit access
Isbn
9780471653943
Isbn Type
(cloth : acid-free paper)
Other physical details
ill.
Specific material designation
remote
System control number
(WaSeSS)ssj0000137567
Label
Detail process charting : speaking the language of process, Ben B. Graham, (electronic resource)
Publication
Bibliography note
Includes bibliographical references and index
Contents
  • Introduction -- Who is involved in process improvement? -- Defining a process improvement project -- Gathering the facts -- Process chart format -- Process chart building blocks -- Charting business processes -- Using process charts -- Process chart stories
  • Introduction -- Who is involved in process improvement? -- Defining a process improvement project -- Gathering the facts -- Process chart format -- Process chart building blocks -- Charting business processes -- Using process charts -- Process chart stories
  • Introduction -- Who is involved in process improvement? -- Defining a process improvement project -- Gathering the facts -- Process chart format -- Process chart building blocks -- Charting business processes -- Using process charts -- Process chart stories
Control code
OCM1bookssj0000137567
Dimensions
unknown
Extent
xix, 187 p.
Governing access note
License restrictions may limit access
Isbn
9780471653943
Isbn Type
(cloth : acid-free paper)
Other physical details
ill.
Specific material designation
remote
System control number
(WaSeSS)ssj0000137567

Library Locations

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      38.710138 -90.311107
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