Coverart for item
The Resource Getting started in service design : a how-to-do-it manual for librarians, Joe J. Marquez and Annie Downey

Getting started in service design : a how-to-do-it manual for librarians, Joe J. Marquez and Annie Downey

Label
Getting started in service design : a how-to-do-it manual for librarians
Title
Getting started in service design
Title remainder
a how-to-do-it manual for librarians
Statement of responsibility
Joe J. Marquez and Annie Downey
Creator
Contributor
Author
Subject
Language
eng
Summary
Service design involves users throughout the process of designing, implementing, and assessing services. A library is are open to all members of the community it serves, and is a user-centered process. In rethinking library services, they are rarely built from the ground up but must be allowed to evolve with their users. Marquez and Downey guide you through the service design process, from planning through writing your final report
Cataloging source
DLC
http://library.link/vocab/creatorDate
1970-
http://library.link/vocab/creatorName
Marquez, Joe J.
Dewey number
025.5
Illustrations
  • illustrations
  • forms
Index
no index present
Language note
Text in English
LC call number
Z711
LC item number
.M366 2017
Literary form
non fiction
Nature of contents
bibliography
http://library.link/vocab/relatedWorkOrContributorDate
1974-
http://library.link/vocab/relatedWorkOrContributorName
Downey, Annie
http://library.link/vocab/subjectName
  • Public services (Libraries)
  • Public services (Libraries)
  • Library planning
  • Library planning
  • Public services (Libraries)
  • Public services (Libraries)
  • Bibliothek
  • Dienstleistung
  • Dienstleistungsangebot
  • Design Thinking
  • Produktgestaltung
Label
Getting started in service design : a how-to-do-it manual for librarians, Joe J. Marquez and Annie Downey
Instantiates
Publication
Note
"A workbook that supplements, Library Service Design : A LITA Guide, by Joe J. Marquez and Annie Downey."
Bibliography note
Includes bibliographical references (pages 103-107)
Carrier category
volume
Carrier category code
  • nc
Carrier MARC source
rdacarrier
Content category
text
Content type code
  • txt
Content type MARC source
rdacontent
Contents
About service design -- Getting started with evaluating services -- Project planning -- Service design tools -- Analysis and synthesis
Control code
985359538
Dimensions
28 cm
Extent
xi, 107 pages
Isbn
9780838915646
Lccn
2017007496
Media category
unmediated
Media MARC source
rdamedia
Media type code
  • n
Other physical details
illustrations, forms
System control number
(OCoLC)985359538
Label
Getting started in service design : a how-to-do-it manual for librarians, Joe J. Marquez and Annie Downey
Publication
Note
"A workbook that supplements, Library Service Design : A LITA Guide, by Joe J. Marquez and Annie Downey."
Bibliography note
Includes bibliographical references (pages 103-107)
Carrier category
volume
Carrier category code
  • nc
Carrier MARC source
rdacarrier
Content category
text
Content type code
  • txt
Content type MARC source
rdacontent
Contents
About service design -- Getting started with evaluating services -- Project planning -- Service design tools -- Analysis and synthesis
Control code
985359538
Dimensions
28 cm
Extent
xi, 107 pages
Isbn
9780838915646
Lccn
2017007496
Media category
unmediated
Media MARC source
rdamedia
Media type code
  • n
Other physical details
illustrations, forms
System control number
(OCoLC)985359538

Library Locations

    • Thomas Jefferson LibraryBorrow it
      1 University Blvd, St. Louis, MO, 63121, US
      38.710138 -90.311107
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