Coverart for item
The Resource Knock your socks off answers : solving customer nightmares & soothing nightmare customers, Kristin Anderson & Ron Zemke

Knock your socks off answers : solving customer nightmares & soothing nightmare customers, Kristin Anderson & Ron Zemke

Label
Knock your socks off answers : solving customer nightmares & soothing nightmare customers
Title
Knock your socks off answers
Title remainder
solving customer nightmares & soothing nightmare customers
Statement of responsibility
Kristin Anderson & Ron Zemke
Creator
Contributor
Subject
Language
eng
Cataloging source
N$T
http://library.link/vocab/creatorDate
1962-
http://library.link/vocab/creatorName
Anderson, Kristin
Dewey number
658.8/12
Illustrations
illustrations
Index
no index present
LC call number
HF5415.5
LC item number
.A533 1995eb
Literary form
non fiction
Nature of contents
  • dictionaries
  • bibliography
http://library.link/vocab/relatedWorkOrContributorName
Zemke, Ron
http://library.link/vocab/subjectName
  • Customer services
  • Consumer complaints
  • BUSINESS & ECONOMICS
  • Consumer complaints
  • Customer services
  • Commerce
  • Business & Economics
  • Marketing & Sales
Label
Knock your socks off answers : solving customer nightmares & soothing nightmare customers, Kristin Anderson & Ron Zemke
Instantiates
Publication
Bibliography note
Includes bibliographical references (pages 139-140)
Carrier category
online resource
Carrier category code
  • cr
Carrier MARC source
rdacarrier
Color
multicolored
Content category
text
Content type code
  • txt
Content type MARC source
rdacontent
Control code
44961276
Dimensions
unknown
Extent
1 online resource (xv, 143 pages)
Form of item
online
Isbn
9780814478844
Media category
computer
Media MARC source
rdamedia
Media type code
  • c
Other physical details
illustrations
Specific material designation
remote
System control number
(OCoLC)44961276
Label
Knock your socks off answers : solving customer nightmares & soothing nightmare customers, Kristin Anderson & Ron Zemke
Publication
Bibliography note
Includes bibliographical references (pages 139-140)
Carrier category
online resource
Carrier category code
  • cr
Carrier MARC source
rdacarrier
Color
multicolored
Content category
text
Content type code
  • txt
Content type MARC source
rdacontent
Control code
44961276
Dimensions
unknown
Extent
1 online resource (xv, 143 pages)
Form of item
online
Isbn
9780814478844
Media category
computer
Media MARC source
rdamedia
Media type code
  • c
Other physical details
illustrations
Specific material designation
remote
System control number
(OCoLC)44961276

Library Locations

    • Thomas Jefferson LibraryBorrow it
      1 University Blvd, St. Louis, MO, 63121, US
      38.710138 -90.311107
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