Coverart for item
The Resource Knock your socks off answers : solving customer nightmares & soothing nightmare customers, Kristin Anderson & Ron Zemke, (electronic resource)

Knock your socks off answers : solving customer nightmares & soothing nightmare customers, Kristin Anderson & Ron Zemke, (electronic resource)

Label
Knock your socks off answers : solving customer nightmares & soothing nightmare customers
Title
Knock your socks off answers
Title remainder
solving customer nightmares & soothing nightmare customers
Statement of responsibility
Kristin Anderson & Ron Zemke
Creator
Contributor
Subject
Language
eng
Related
Cataloging source
DLC
http://library.link/vocab/creatorDate
1962-
http://library.link/vocab/creatorName
Anderson, Kristin
Dewey number
658.8/12
LC call number
HF5415.5
LC item number
.A533 1995
http://library.link/vocab/relatedWorkOrContributorName
Zemke, Ron
http://library.link/vocab/subjectName
  • Customer services
  • Consumer complaints
Label
Knock your socks off answers : solving customer nightmares & soothing nightmare customers, Kristin Anderson & Ron Zemke, (electronic resource)
Instantiates
Publication
Bibliography note
Includes bibliographical references (p. 139-140)
Control code
OCM1bookssj0000187796
Dimensions
23 cm.
Dimensions
unknown
Extent
xv, 143 p.
Isbn
9780814478844
Isbn Type
(alk. paper)
Lccn
95030884
Other physical details
ill.
Specific material designation
remote
System control number
(WaSeSS)ssj0000187796
Label
Knock your socks off answers : solving customer nightmares & soothing nightmare customers, Kristin Anderson & Ron Zemke, (electronic resource)
Publication
Bibliography note
Includes bibliographical references (p. 139-140)
Control code
OCM1bookssj0000187796
Dimensions
23 cm.
Dimensions
unknown
Extent
xv, 143 p.
Isbn
9780814478844
Isbn Type
(alk. paper)
Lccn
95030884
Other physical details
ill.
Specific material designation
remote
System control number
(WaSeSS)ssj0000187796

Library Locations

    • Thomas Jefferson LibraryBorrow it
      1 University Blvd, St. Louis, MO, 63121, US
      38.710138 -90.311107
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