Coverart for item
The Resource Managing customer experience and relationships : a strategic framework, Don Peppers, Martha Rogers, (electronic resource)

Managing customer experience and relationships : a strategic framework, Don Peppers, Martha Rogers, (electronic resource)

Label
Managing customer experience and relationships : a strategic framework
Title
Managing customer experience and relationships
Title remainder
a strategic framework
Statement of responsibility
Don Peppers, Martha Rogers
Creator
Contributor
Subject
Language
eng
Cataloging source
DLC
http://library.link/vocab/creatorName
Peppers, Don
Dewey number
658.8/12
LC call number
HF5415.5
LC item number
.P458 2017
http://library.link/vocab/relatedWorkOrContributorDate
1952-
http://library.link/vocab/relatedWorkOrContributorName
Rogers, Martha
Series statement
Wiley corporate F&A series
http://library.link/vocab/subjectName
  • Customer relations
  • Consumers' preferences
  • Relationship marketing
  • Information storage and retrieval systems
Label
Managing customer experience and relationships : a strategic framework, Don Peppers, Martha Rogers, (electronic resource)
Instantiates
Publication
Bibliography note
Includes bibliographical references and index
Control code
OCM1bookssib026215097
Dimensions
25 cm.
Dimensions
unknown
Edition
Third edition.
Extent
xxiv, 600 pages
Governing access note
License restrictions may limit access
Isbn
9781119236252
Isbn Type
(cloth)
Lccn
2016023735
Specific material designation
remote
System control number
(WaSeSS)ssib026215097
Label
Managing customer experience and relationships : a strategic framework, Don Peppers, Martha Rogers, (electronic resource)
Publication
Bibliography note
Includes bibliographical references and index
Control code
OCM1bookssib026215097
Dimensions
25 cm.
Dimensions
unknown
Edition
Third edition.
Extent
xxiv, 600 pages
Governing access note
License restrictions may limit access
Isbn
9781119236252
Isbn Type
(cloth)
Lccn
2016023735
Specific material designation
remote
System control number
(WaSeSS)ssib026215097

Library Locations

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      1 University Blvd, St. Louis, MO, 63121, US
      38.710138 -90.311107
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