Coverart for item
The Resource Measurement madness : recognizing and avoiding the pitfalls of performance measurement, Dina Gray, Pietro Micheli, Andrey Pavlov, (electronic resource)

Measurement madness : recognizing and avoiding the pitfalls of performance measurement, Dina Gray, Pietro Micheli, Andrey Pavlov, (electronic resource)

Label
Measurement madness : recognizing and avoiding the pitfalls of performance measurement
Title
Measurement madness
Title remainder
recognizing and avoiding the pitfalls of performance measurement
Statement of responsibility
Dina Gray, Pietro Micheli, Andrey Pavlov
Contributor
Subject
Language
eng
Summary
  • "The ultimate guide to performance management and how to avoid the often bizarre unintended consequences of KPIsThe results of well-intended performance measurement are sometimes bizarre and bewildering. World leaders in business performance, the authors of Measurement Madness have amassed a wealth of real-life business stories, producing this timely how-to guide for avoiding the unintended consequences that come from measuring people, processes and organizations.Measurement Madness is a lively and informative take on this topical subject. Peppered with anecdotal evidence, it uses case studies to reveal some of the more outrageous and unexpected outcomes of KPIs, but also to show what performance management success looks like. Management theories are used to underline types of behavior and, most importantly, how they can be anticipated.This book gives you guiding principles for avoiding common pitfalls, such as setting the wrong performance targets and measuring what is easy rather than what is useful. It provides reliable, practical advice demonstrating how to create meaningful performance measurement. Authors are from the world-leading Business Performance team at Cranfield University in the U.K. which has a world-renowned reputation for close partnerships with industry Case studies include U.S., U.K., and international examples of performance management from real business stories Ironically, Measurement Madness might just be the key to saving your sanity for the next round of performance management"--
  • "The ultimate guide to performance management and how to avoid the often bizarre unintended consequences of KPIsThe results of well-intended performance measurement are sometimes bizarre and bewildering. World leaders in business performance, the authors of Measurement Madness have amassed a wealth of real-life business stories, producing this timely how-to guide for avoiding the unintended consequences that come from measuring people, processes and organizations.Measurement Madness is a lively and informative take on this topical subject. Peppered with anecdotal evidence, it uses case studies to reveal some of the more outrageous and unexpected outcomes of KPIs, but also to show what performance management success looks like. Management theories are used to underline types of behavior and, most importantly, how they can be anticipated.This book gives you guiding principles for avoiding common pitfalls, such as setting the wrong performance targets and measuring what is easy rather than what is useful. It provides reliable, practical advice demonstrating how to create meaningful performance measurement. Authors are from the world-leading Business Performance team at Cranfield University in the U.K. which has a world-renowned reputation for close partnerships with industry Case studies include U.S., U.K., and international examples of performance management from real business stories Ironically, Measurement Madness might just be the key to saving your sanity for the next round of performance management"--
  • "The ultimate guide to performance management and how to avoid the often bizarre unintended consequences of KPIsThe results of well-intended performance measurement are sometimes bizarre and bewildering. World leaders in business performance, the authors of Measurement Madness have amassed a wealth of real-life business stories, producing this timely how-to guide for avoiding the unintended consequences that come from measuring people, processes and organizations.Measurement Madness is a lively and informative take on this topical subject. Peppered with anecdotal evidence, it uses case studies to reveal some of the more outrageous and unexpected outcomes of KPIs, but also to show what performance management success looks like. Management theories are used to underline types of behavior and, most importantly, how they can be anticipated.This book gives you guiding principles for avoiding common pitfalls, such as setting the wrong performance targets and measuring what is easy rather than what is useful. It provides reliable, practical advice demonstrating how to create meaningful performance measurement. Authors are from the world-leading Business Performance team at Cranfield University in the U.K. which has a world-renowned reputation for close partnerships with industry Case studies include U.S., U.K., and international examples of performance management from real business stories Ironically, Measurement Madness might just be the key to saving your sanity for the next round of performance management"--
Assigning source
  • Provided by publisher
  • Provided by publisher
  • Provided by publisher
Cataloging source
DLC
Dewey number
658.4/013
LC call number
HF5549.5.P35
LC item number
M427 2015
http://library.link/vocab/relatedWorkOrContributorDate
  • 1978-
  • 1981-
http://library.link/vocab/relatedWorkOrContributorName
  • Gray, Dina
  • Micheli, Pietro
  • Pavlov, Andrey
http://library.link/vocab/subjectName
  • Performance
  • Performance
  • BUSINESS & ECONOMICS / Accounting / Managerial
Label
Measurement madness : recognizing and avoiding the pitfalls of performance measurement, Dina Gray, Pietro Micheli, Andrey Pavlov, (electronic resource)
Instantiates
Publication
Bibliography note
Includes bibliographical references and index
Control code
OCM1bookssj0001381588
Dimensions
24 cm
Dimensions
unknown
Extent
xiii, 223 pages
Governing access note
License restrictions may limit access
Isbn
9781119970705
Isbn Type
(hardback)
Lccn
2014020919
Other physical details
illustrations
Specific material designation
remote
System control number
(WaSeSS)ssj0001381588
Label
Measurement madness : recognizing and avoiding the pitfalls of performance measurement, Dina Gray, Pietro Micheli, Andrey Pavlov, (electronic resource)
Publication
Bibliography note
Includes bibliographical references and index
Control code
OCM1bookssj0001381588
Dimensions
24 cm
Dimensions
unknown
Extent
xiii, 223 pages
Governing access note
License restrictions may limit access
Isbn
9781119970705
Isbn Type
(hardback)
Lccn
2014020919
Other physical details
illustrations
Specific material designation
remote
System control number
(WaSeSS)ssj0001381588

Library Locations

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      38.710138 -90.311107
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