The Resource Measuring your IT : identifying the metrics that matter, John Stewart
Measuring your IT : identifying the metrics that matter, John Stewart
Resource Information
The item Measuring your IT : identifying the metrics that matter, John Stewart represents a specific, individual, material embodiment of a distinct intellectual or artistic creation found in University of Missouri-St. Louis Libraries.This item is available to borrow from 1 library branch.
Resource Information
The item Measuring your IT : identifying the metrics that matter, John Stewart represents a specific, individual, material embodiment of a distinct intellectual or artistic creation found in University of Missouri-St. Louis Libraries.
This item is available to borrow from 1 library branch.
- Summary
- This pocket guide brings together client and provider perspectives on IT and outlines a set of common measures that both sides can relate to. It seeks to emphasise the importance of meeting the needs of IT users and the role that measurement can play in achieving that goal effectively
- Language
- eng
- Extent
- 1 online resource
- Contents
-
- Cover; Title; Copyright; Preface; About the Author; Acknowledgements; Contents; Introduction; What this book is about; What this book isn't; Who should read the book?; Chapter 1: IT measurement in context; Why measure IT; Contracts and agreements; How often should you measure IT?; Who should measure? For whom?; What do you do with the measurements?; A word about terminology; Inputs, outputs and outcomes; Relation to key performance indicators; Relation to health checks; Relation to auditing; Compliance and conformance; Warning! Measure what is important; Beware blips; Keep it proportionate
- Put measurement in safe handsChapter 2: The business perspective on your IT; A business manager comments:; A finance director comments:; Programmes and projects; Strategic alignment; Pulling it all together; Chapter 3: The IT provider's perspective on your IT; An IT provider comments:; Wanted: a quiet life?; Paddling below the water line; Chapter 4: Measurement common ground for client and provider?; Align your goals; Inputs, outputs and outcomes; Overlapping perspectives; What are the measures in common?; The focus of measurement depends on the context
- Chapter 5: What the business needs to measureMeasures for the business: checklist; Chapter 6: What IT providers need to measure; Essential measures for providers: checklist; Chapter 7: Process measures; Chapter 8: Onwards and upwards; Not done yet; Conclusion; Postscript; ITG Resources
- Isbn
- 9781849284387
- Label
- Measuring your IT : identifying the metrics that matter
- Title
- Measuring your IT
- Title remainder
- identifying the metrics that matter
- Statement of responsibility
- John Stewart
- Subject
-
- Business enterprises -- Information technology | Evaluation
- Business enterprises -- Information technology | Management
- COMPUTERS -- Computer Literacy
- COMPUTERS -- Computer Science
- COMPUTERS -- Data Processing
- COMPUTERS -- General
- COMPUTERS -- Hardware | General
- COMPUTERS -- Information Technology
- COMPUTERS -- Machine Theory
- COMPUTERS -- Reference
- Electronic books
- Information technology -- Evaluation
- Information technology -- Evaluation
- Information technology -- Management
- Information technology -- Management
- Language
- eng
- Summary
- This pocket guide brings together client and provider perspectives on IT and outlines a set of common measures that both sides can relate to. It seeks to emphasise the importance of meeting the needs of IT users and the role that measurement can play in achieving that goal effectively
- Cataloging source
- MND
- http://library.link/vocab/creatorName
- Stewart, John
- Dewey number
- 004.068
- Illustrations
- illustrations
- Index
- no index present
- LC call number
- HD30.2
- LC item number
- .S74 2012eb
- Literary form
- non fiction
- Nature of contents
- dictionaries
- http://library.link/vocab/subjectName
-
- Information technology
- Information technology
- Business enterprises
- Business enterprises
- COMPUTERS
- COMPUTERS
- COMPUTERS
- COMPUTERS
- COMPUTERS
- COMPUTERS
- COMPUTERS
- COMPUTERS
- Information technology
- Information technology
- Label
- Measuring your IT : identifying the metrics that matter, John Stewart
- Carrier category
- online resource
- Carrier category code
-
- cr
- Carrier MARC source
- rdacarrier
- Color
- other
- Content category
- text
- Content type code
-
- txt
- Content type MARC source
- rdacontent
- Contents
-
- Cover; Title; Copyright; Preface; About the Author; Acknowledgements; Contents; Introduction; What this book is about; What this book isn't; Who should read the book?; Chapter 1: IT measurement in context; Why measure IT; Contracts and agreements; How often should you measure IT?; Who should measure? For whom?; What do you do with the measurements?; A word about terminology; Inputs, outputs and outcomes; Relation to key performance indicators; Relation to health checks; Relation to auditing; Compliance and conformance; Warning! Measure what is important; Beware blips; Keep it proportionate
- Put measurement in safe handsChapter 2: The business perspective on your IT; A business manager comments:; A finance director comments:; Programmes and projects; Strategic alignment; Pulling it all together; Chapter 3: The IT provider's perspective on your IT; An IT provider comments:; Wanted: a quiet life?; Paddling below the water line; Chapter 4: Measurement common ground for client and provider?; Align your goals; Inputs, outputs and outcomes; Overlapping perspectives; What are the measures in common?; The focus of measurement depends on the context
- Chapter 5: What the business needs to measureMeasures for the business: checklist; Chapter 6: What IT providers need to measure; Essential measures for providers: checklist; Chapter 7: Process measures; Chapter 8: Onwards and upwards; Not done yet; Conclusion; Postscript; ITG Resources
- Control code
- 834071749
- Dimensions
- unknown
- Extent
- 1 online resource
- Form of item
- online
- Isbn
- 9781849284387
- Media category
- computer
- Media MARC source
- rdamedia
- Media type code
-
- c
- http://library.link/vocab/ext/overdrive/overdriveId
-
- cl0500000268
- 22573/ctt4k5ng3
- Specific material designation
- remote
- System control number
- (OCoLC)834071749
- Label
- Measuring your IT : identifying the metrics that matter, John Stewart
- Carrier category
- online resource
- Carrier category code
-
- cr
- Carrier MARC source
- rdacarrier
- Color
- other
- Content category
- text
- Content type code
-
- txt
- Content type MARC source
- rdacontent
- Contents
-
- Cover; Title; Copyright; Preface; About the Author; Acknowledgements; Contents; Introduction; What this book is about; What this book isn't; Who should read the book?; Chapter 1: IT measurement in context; Why measure IT; Contracts and agreements; How often should you measure IT?; Who should measure? For whom?; What do you do with the measurements?; A word about terminology; Inputs, outputs and outcomes; Relation to key performance indicators; Relation to health checks; Relation to auditing; Compliance and conformance; Warning! Measure what is important; Beware blips; Keep it proportionate
- Put measurement in safe handsChapter 2: The business perspective on your IT; A business manager comments:; A finance director comments:; Programmes and projects; Strategic alignment; Pulling it all together; Chapter 3: The IT provider's perspective on your IT; An IT provider comments:; Wanted: a quiet life?; Paddling below the water line; Chapter 4: Measurement common ground for client and provider?; Align your goals; Inputs, outputs and outcomes; Overlapping perspectives; What are the measures in common?; The focus of measurement depends on the context
- Chapter 5: What the business needs to measureMeasures for the business: checklist; Chapter 6: What IT providers need to measure; Essential measures for providers: checklist; Chapter 7: Process measures; Chapter 8: Onwards and upwards; Not done yet; Conclusion; Postscript; ITG Resources
- Control code
- 834071749
- Dimensions
- unknown
- Extent
- 1 online resource
- Form of item
- online
- Isbn
- 9781849284387
- Media category
- computer
- Media MARC source
- rdamedia
- Media type code
-
- c
- http://library.link/vocab/ext/overdrive/overdriveId
-
- cl0500000268
- 22573/ctt4k5ng3
- Specific material designation
- remote
- System control number
- (OCoLC)834071749
Subject
- Business enterprises -- Information technology | Evaluation
- Business enterprises -- Information technology | Management
- COMPUTERS -- Computer Literacy
- COMPUTERS -- Computer Science
- COMPUTERS -- Data Processing
- COMPUTERS -- General
- COMPUTERS -- Hardware | General
- COMPUTERS -- Information Technology
- COMPUTERS -- Machine Theory
- COMPUTERS -- Reference
- Electronic books
- Information technology -- Evaluation
- Information technology -- Evaluation
- Information technology -- Management
- Information technology -- Management
Genre
Member of
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<div class="citation" vocab="http://schema.org/"><i class="fa fa-external-link-square fa-fw"></i> Data from <span resource="http://link.umsl.edu/portal/Measuring-your-IT--identifying-the-metrics-that/RSdP2VhUDTM/" typeof="Book http://bibfra.me/vocab/lite/Item"><span property="name http://bibfra.me/vocab/lite/label"><a href="http://link.umsl.edu/portal/Measuring-your-IT--identifying-the-metrics-that/RSdP2VhUDTM/">Measuring your IT : identifying the metrics that matter, John Stewart</a></span> - <span property="potentialAction" typeOf="OrganizeAction"><span property="agent" typeof="LibrarySystem http://library.link/vocab/LibrarySystem" resource="http://link.umsl.edu/"><span property="name http://bibfra.me/vocab/lite/label"><a property="url" href="http://link.umsl.edu/">University of Missouri-St. Louis Libraries</a></span></span></span></span></div>
