Coverart for item
The Resource Measuring your IT : identifying the metrics that matter, John Stewart

Measuring your IT : identifying the metrics that matter, John Stewart

Label
Measuring your IT : identifying the metrics that matter
Title
Measuring your IT
Title remainder
identifying the metrics that matter
Statement of responsibility
John Stewart
Creator
Subject
Genre
Language
eng
Summary
This pocket guide brings together client and provider perspectives on IT and outlines a set of common measures that both sides can relate to. It seeks to emphasise the importance of meeting the needs of IT users and the role that measurement can play in achieving that goal effectively
Member of
Cataloging source
MND
http://library.link/vocab/creatorName
Stewart, John
Dewey number
004.068
Illustrations
illustrations
Index
no index present
LC call number
HD30.2
LC item number
.S74 2012eb
Literary form
non fiction
Nature of contents
dictionaries
http://library.link/vocab/subjectName
  • Information technology
  • Information technology
  • Business enterprises
  • Business enterprises
  • COMPUTERS
  • COMPUTERS
  • COMPUTERS
  • COMPUTERS
  • COMPUTERS
  • COMPUTERS
  • COMPUTERS
  • COMPUTERS
  • Information technology
  • Information technology
Label
Measuring your IT : identifying the metrics that matter, John Stewart
Instantiates
Publication
Carrier category
online resource
Carrier category code
  • cr
Carrier MARC source
rdacarrier
Color
other
Content category
text
Content type code
  • txt
Content type MARC source
rdacontent
Contents
  • Cover; Title; Copyright; Preface; About the Author; Acknowledgements; Contents; Introduction; What this book is about; What this book isn't; Who should read the book?; Chapter 1: IT measurement in context; Why measure IT; Contracts and agreements; How often should you measure IT?; Who should measure? For whom?; What do you do with the measurements?; A word about terminology; Inputs, outputs and outcomes; Relation to key performance indicators; Relation to health checks; Relation to auditing; Compliance and conformance; Warning! Measure what is important; Beware blips; Keep it proportionate
  • Put measurement in safe handsChapter 2: The business perspective on your IT; A business manager comments:; A finance director comments:; Programmes and projects; Strategic alignment; Pulling it all together; Chapter 3: The IT provider's perspective on your IT; An IT provider comments:; Wanted: a quiet life?; Paddling below the water line; Chapter 4: Measurement common ground for client and provider?; Align your goals; Inputs, outputs and outcomes; Overlapping perspectives; What are the measures in common?; The focus of measurement depends on the context
  • Chapter 5: What the business needs to measureMeasures for the business: checklist; Chapter 6: What IT providers need to measure; Essential measures for providers: checklist; Chapter 7: Process measures; Chapter 8: Onwards and upwards; Not done yet; Conclusion; Postscript; ITG Resources
Control code
834071749
Dimensions
unknown
Extent
1 online resource
Form of item
online
Isbn
9781849284387
Media category
computer
Media MARC source
rdamedia
Media type code
  • c
http://library.link/vocab/ext/overdrive/overdriveId
  • cl0500000268
  • 22573/ctt4k5ng3
Specific material designation
remote
System control number
(OCoLC)834071749
Label
Measuring your IT : identifying the metrics that matter, John Stewart
Publication
Carrier category
online resource
Carrier category code
  • cr
Carrier MARC source
rdacarrier
Color
other
Content category
text
Content type code
  • txt
Content type MARC source
rdacontent
Contents
  • Cover; Title; Copyright; Preface; About the Author; Acknowledgements; Contents; Introduction; What this book is about; What this book isn't; Who should read the book?; Chapter 1: IT measurement in context; Why measure IT; Contracts and agreements; How often should you measure IT?; Who should measure? For whom?; What do you do with the measurements?; A word about terminology; Inputs, outputs and outcomes; Relation to key performance indicators; Relation to health checks; Relation to auditing; Compliance and conformance; Warning! Measure what is important; Beware blips; Keep it proportionate
  • Put measurement in safe handsChapter 2: The business perspective on your IT; A business manager comments:; A finance director comments:; Programmes and projects; Strategic alignment; Pulling it all together; Chapter 3: The IT provider's perspective on your IT; An IT provider comments:; Wanted: a quiet life?; Paddling below the water line; Chapter 4: Measurement common ground for client and provider?; Align your goals; Inputs, outputs and outcomes; Overlapping perspectives; What are the measures in common?; The focus of measurement depends on the context
  • Chapter 5: What the business needs to measureMeasures for the business: checklist; Chapter 6: What IT providers need to measure; Essential measures for providers: checklist; Chapter 7: Process measures; Chapter 8: Onwards and upwards; Not done yet; Conclusion; Postscript; ITG Resources
Control code
834071749
Dimensions
unknown
Extent
1 online resource
Form of item
online
Isbn
9781849284387
Media category
computer
Media MARC source
rdamedia
Media type code
  • c
http://library.link/vocab/ext/overdrive/overdriveId
  • cl0500000268
  • 22573/ctt4k5ng3
Specific material designation
remote
System control number
(OCoLC)834071749

Library Locations

    • Thomas Jefferson LibraryBorrow it
      1 University Blvd, St. Louis, MO, 63121, US
      38.710138 -90.311107
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