Coverart for item
The Resource New service paradigms : AMA SERVSIG Conference 2003, guest editors: Jay Kandampully and Raymond P. Fisk, (electronic resource)

New service paradigms : AMA SERVSIG Conference 2003, guest editors: Jay Kandampully and Raymond P. Fisk, (electronic resource)

Label
New service paradigms : AMA SERVSIG Conference 2003
Title
New service paradigms
Title remainder
AMA SERVSIG Conference 2003
Statement of responsibility
guest editors: Jay Kandampully and Raymond P. Fisk
Contributor
Subject
Language
eng
Member of
Cataloging source
CaPaEBR
LC call number
HF5415.5
LC item number
.N49 2004eb
http://library.link/vocab/relatedWorkOrContributorName
  • Kandampully, Jay
  • Fisk, Raymond P
  • ebrary, Inc
Series statement
Managing service quality
Series volume
v. 14, no. 2/3, 2004
http://library.link/vocab/subjectName
  • Customer services
  • Customer relations
Label
New service paradigms : AMA SERVSIG Conference 2003, guest editors: Jay Kandampully and Raymond P. Fisk, (electronic resource)
Instantiates
Publication
Control code
OCM1bookssib025578238
Dimensions
unknown
Extent
p. 120-260
Governing access note
License restrictions may limit access
Isbn
9780861769490
Other physical details
ill.
Specific material designation
remote
System control number
(WaSeSS)ssib025578238
Label
New service paradigms : AMA SERVSIG Conference 2003, guest editors: Jay Kandampully and Raymond P. Fisk, (electronic resource)
Publication
Control code
OCM1bookssib025578238
Dimensions
unknown
Extent
p. 120-260
Governing access note
License restrictions may limit access
Isbn
9780861769490
Other physical details
ill.
Specific material designation
remote
System control number
(WaSeSS)ssib025578238

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