Coverart for item
The Resource Positively outrageous service : how to delight and astound your customers and win them for life, T. Scott Gross, (electronic resource)

Positively outrageous service : how to delight and astound your customers and win them for life, T. Scott Gross, (electronic resource)

Label
Positively outrageous service : how to delight and astound your customers and win them for life
Title
Positively outrageous service
Title remainder
how to delight and astound your customers and win them for life
Statement of responsibility
T. Scott Gross
Creator
Subject
Language
eng
Cataloging source
DLC
http://library.link/vocab/creatorName
Gross, T. Scott
Dewey number
658.8/12
LC call number
HF5415.5
LC item number
.G76 2004
http://library.link/vocab/subjectName
Customer services
Label
Positively outrageous service : how to delight and astound your customers and win them for life, T. Scott Gross, (electronic resource)
Instantiates
Publication
Note
Includes index
Control code
OCM1bookssj0000283005
Dimensions
23 cm.
Dimensions
unknown
Edition
2nd ed.
Extent
xii, 211 p.
Governing access note
License restrictions may limit access
Isbn
9780793188239
Isbn Type
(pbk.)
Lccn
2004012316
Specific material designation
remote
System control number
(WaSeSS)ssj0000283005
Label
Positively outrageous service : how to delight and astound your customers and win them for life, T. Scott Gross, (electronic resource)
Publication
Note
Includes index
Control code
OCM1bookssj0000283005
Dimensions
23 cm.
Dimensions
unknown
Edition
2nd ed.
Extent
xii, 211 p.
Governing access note
License restrictions may limit access
Isbn
9780793188239
Isbn Type
(pbk.)
Lccn
2004012316
Specific material designation
remote
System control number
(WaSeSS)ssj0000283005

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      38.710138 -90.311107
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