Coverart for item
The Resource Service recovery and service continuity, guest editors Steve Baron, Kim Harris and Dominic Elliott, (electronic resource)

Service recovery and service continuity, guest editors Steve Baron, Kim Harris and Dominic Elliott, (electronic resource)

Label
Service recovery and service continuity
Title
Service recovery and service continuity
Statement of responsibility
guest editors Steve Baron, Kim Harris and Dominic Elliott
Contributor
Subject
Language
eng
Cataloging source
CaPaEBR
LC call number
HF5415.5
LC item number
.S478 2005eb
http://library.link/vocab/relatedWorkOrContributorName
  • Baron, Steve
  • Elliott, Dominic
  • Harris, Kim
  • ebrary, Inc
Series statement
Journal of services marketing
Series volume
v.19, no. 5
http://library.link/vocab/subjectName
  • Customer relations
  • Customer services
Label
Service recovery and service continuity, guest editors Steve Baron, Kim Harris and Dominic Elliott, (electronic resource)
Instantiates
Publication
Control code
OCM1bookssj0000469770
Dimensions
unknown
Extent
100 p.
Governing access note
License restrictions may limit access
Isbn
9781845445867
Specific material designation
remote
System control number
(WaSeSS)ssj0000469770
Label
Service recovery and service continuity, guest editors Steve Baron, Kim Harris and Dominic Elliott, (electronic resource)
Publication
Control code
OCM1bookssj0000469770
Dimensions
unknown
Extent
100 p.
Governing access note
License restrictions may limit access
Isbn
9781845445867
Specific material designation
remote
System control number
(WaSeSS)ssj0000469770

Library Locations

    • Thomas Jefferson LibraryBorrow it
      1 University Blvd, St. Louis, MO, 63121, US
      38.710138 -90.311107
Processing Feedback ...