Coverart for item
The Resource The customer service intervention : bottom-line tactics for front-line managers, by Carolyn A. Martin & Bruce Tulgan, (electronic resource)

The customer service intervention : bottom-line tactics for front-line managers, by Carolyn A. Martin & Bruce Tulgan, (electronic resource)

Label
The customer service intervention : bottom-line tactics for front-line managers
Title
The customer service intervention
Title remainder
bottom-line tactics for front-line managers
Statement of responsibility
by Carolyn A. Martin & Bruce Tulgan
Creator
Contributor
Subject
Language
eng
Related
Cataloging source
HOF
http://library.link/vocab/creatorName
Martin, Carolyn A.
Dewey number
658.8/12
LC call number
HF5415.5
LC item number
.M167 2003
http://library.link/vocab/relatedWorkOrContributorName
Tulgan, Bruce
http://library.link/vocab/subjectName
Customer services
Label
The customer service intervention : bottom-line tactics for front-line managers, by Carolyn A. Martin & Bruce Tulgan, (electronic resource)
Instantiates
Publication
Control code
OCM1bookssj0000358616
Dimensions
18 cm.
Dimensions
unknown
Extent
viii, 176 p.
Isbn
9780874257434
Lccn
2004295390
Specific material designation
remote
System control number
(WaSeSS)ssj0000358616
Label
The customer service intervention : bottom-line tactics for front-line managers, by Carolyn A. Martin & Bruce Tulgan, (electronic resource)
Publication
Control code
OCM1bookssj0000358616
Dimensions
18 cm.
Dimensions
unknown
Extent
viii, 176 p.
Isbn
9780874257434
Lccn
2004295390
Specific material designation
remote
System control number
(WaSeSS)ssj0000358616

Library Locations

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      1 University Blvd, St. Louis, MO, 63121, US
      38.710138 -90.311107
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