The Resource The relationship between staff nurses' perceptions of nurse manager caring behaviors and patient experience : a correlational study, by Kelley Kostich

The relationship between staff nurses' perceptions of nurse manager caring behaviors and patient experience : a correlational study, by Kelley Kostich

Label
The relationship between staff nurses' perceptions of nurse manager caring behaviors and patient experience : a correlational study
Title
The relationship between staff nurses' perceptions of nurse manager caring behaviors and patient experience
Title remainder
a correlational study
Statement of responsibility
by Kelley Kostich
Creator
Contributor
Author
Degree supervisor
Subject
Genre
Language
eng
Summary
Background. The Institute of Medicine claimed that effective nursing leadership is essential to fulfilling the vision of nurses as full partners with other healthcare professionals. Nursing leadership education is often focused on business acumen and tasks, which does not include the fundamental element of caring. There is a gap in the literature regarding the relationship between nurse manager caring behaviors and patient outcomes, specifically the patient experience. Patient experience scores have remained moderately flat for the past few years despite numerous documented interventions. Examining the impact of nurse manager caring behaviors on the patient experience is an innovative approach. Purpose. The aim of this study was to examine the correlation between staff nurses' perceptions of nurse manager caring behaviors and patient experience. The research question was, "What is the relationship between nurses' perceptions of nurse manager caring behaviors and patient experience?" Setting. The study was conducted at Barnes-Jewish Hospital (BJH), a licensed 1,346-bed urban academic medical center located in the St. Louis metropolitan area. Barnes-Jewish is a Magnet® designated, level 1 trauma center. Methods. A cross-sectional, correlational design was used to examine the relationship between staff nurses' perceptions of nurse manager caring behaviors and patient experience. The independent variable was staff nurses' perceptions of nurse manager caring behaviors as measured by the Caring Assessment Tool-Administration (CAT-adm©), and the dependent variable was the patient experience using the hospital's Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) scores. Results. A final sample of 67 staff nurses (8% participation rate) from 17 departments participated in the study. Two hundred forty-four patients from the same 17 departments were included in the final sample. The correlation coefficient between the CAT-adm© and the HCAHPS overall hospital rating was .497 (p-value = .043). The correlation coefficient between CAT-adm© and nurse manager visibility was .375 (p-value = .002). Conclusion. Departments have higher patient experience scores for the HCAHPS overall hospital rating when the staff nurses employed in that department perceived their manager as caring. However, the study results should be interpreted with caution based on the small sample size. Additionally, the more staff nurses see their nurse manager during their shift, the more they perceived their nurse manager as caring
Cataloging source
UMK
http://library.link/vocab/creatorDate
1982-
http://library.link/vocab/creatorName
Kostich, Kelley
Degree
Ph.D.
Dissertation note
(School of Nursing and Health Studies).
Dissertation year
2020.
Granting institution
University of Missouri-Kansas City,
Illustrations
illustrations
Index
no index present
Literary form
non fiction
Nature of contents
  • dictionaries
  • bibliography
  • theses
http://library.link/vocab/relatedWorkOrContributorName
Lasiter, Sue
http://library.link/vocab/subjectName
  • Nurses
  • Nurse administrators
  • Patients
  • Care of the sick
  • Nursing Staff
  • Nurse Administrators
  • Patient Care
Label
The relationship between staff nurses' perceptions of nurse manager caring behaviors and patient experience : a correlational study, by Kelley Kostich
Instantiates
Publication
Copyright
Note
  • "A dissertation in Nursing."
  • Advisor: Sue Lasiter
  • Vita
Antecedent source
not applicable
Bibliography note
Includes bibliographical references (pages 112-129)
Carrier category
online resource
Carrier category code
  • cr
Carrier MARC source
rdacarrier
Color
black and white
Content category
text
Content type code
  • txt
Content type MARC source
rdacontent
Contents
Introduction -- Literature review -- Methods -- Results -- Discussion -- Appendix A. Staff nurse demographic questionnaire -- Appendix B. Caring Assessment Tool-Administration (CAT-ADM©) -- Appendix C. Hospital consumer assessment of Healthcare Provider and systems survey -- Appendix D. Permission to use CAT-ADM©TOOL -- Appendix E. Study site letter of support, Chief Nursing Officer -- Appendix F. Institutional Review Board (IRB) approval -- Appendix G. Study site Research Council approval -- Appendix H. Recruitment email to department managers -- Appendix I. Study flyers -- Appendix J. Email to forward to staff nurses -- Appendix K. Reminder email to forward to staff nurses
Control code
1184141460
Dimensions
unknown
Extent
1 online resource (130 pages)
File format
one file format
Form of item
online
Level of compression
mixed
Media category
computer
Media MARC source
rdamedia
Media type code
  • c
Other physical details
illustrations.
Quality assurance targets
not applicable
Specific material designation
remote
System control number
(OCoLC)1184141460
System details
  • The full text of the dissertation is available as an Adobe Acrobat .pdf file; Adobe Acrobat Reader required to view the file
  • Mode of access: World Wide Web
Label
The relationship between staff nurses' perceptions of nurse manager caring behaviors and patient experience : a correlational study, by Kelley Kostich
Publication
Copyright
Note
  • "A dissertation in Nursing."
  • Advisor: Sue Lasiter
  • Vita
Antecedent source
not applicable
Bibliography note
Includes bibliographical references (pages 112-129)
Carrier category
online resource
Carrier category code
  • cr
Carrier MARC source
rdacarrier
Color
black and white
Content category
text
Content type code
  • txt
Content type MARC source
rdacontent
Contents
Introduction -- Literature review -- Methods -- Results -- Discussion -- Appendix A. Staff nurse demographic questionnaire -- Appendix B. Caring Assessment Tool-Administration (CAT-ADM©) -- Appendix C. Hospital consumer assessment of Healthcare Provider and systems survey -- Appendix D. Permission to use CAT-ADM©TOOL -- Appendix E. Study site letter of support, Chief Nursing Officer -- Appendix F. Institutional Review Board (IRB) approval -- Appendix G. Study site Research Council approval -- Appendix H. Recruitment email to department managers -- Appendix I. Study flyers -- Appendix J. Email to forward to staff nurses -- Appendix K. Reminder email to forward to staff nurses
Control code
1184141460
Dimensions
unknown
Extent
1 online resource (130 pages)
File format
one file format
Form of item
online
Level of compression
mixed
Media category
computer
Media MARC source
rdamedia
Media type code
  • c
Other physical details
illustrations.
Quality assurance targets
not applicable
Specific material designation
remote
System control number
(OCoLC)1184141460
System details
  • The full text of the dissertation is available as an Adobe Acrobat .pdf file; Adobe Acrobat Reader required to view the file
  • Mode of access: World Wide Web

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