Coverart for item
The Resource The volunteer management handbook : leadership strategies for success, edited by Tracy Daniel Connors, (electronic resource)

The volunteer management handbook : leadership strategies for success, edited by Tracy Daniel Connors, (electronic resource)

Label
The volunteer management handbook : leadership strategies for success
Title
The volunteer management handbook
Title remainder
leadership strategies for success
Statement of responsibility
edited by Tracy Daniel Connors
Contributor
Subject
Language
eng
Summary
  • "Completely revised and expanded, the ultimate guide to starting--and keeping--an active and effective volunteer programDrawing on the experience and expertise of recognized authorities on nonprofit organizations, The Volunteer Management Handbook, Second Edition is the only guide you need for establishing and maintaining an active and effective volunteer program. Written by nonprofit leader Tracy Connors, this handy reference offers practical guidance on such essential issues as motivating people to volunteer their time and services, recruitment, and more. Up-to-date and practical, this is the essential guide to managing your nonprofit's most important resource: its volunteers.Now covers volunteer demographics, volunteer program leaders and managers, policy making and implementation, planning and staff analysis, recruiting, interviewing and screening volunteers, orienting and training volunteers, and much moreUp-to-date, practical guidance for the major areas of volunteer leadership and managementExplores volunteers and the law: liabilities, immunities, and responsibilitiesDesigned to help nonprofit organizations survive and thrive, The Volunteer Management Handbook, Second Edition is an indispensable reference that is unsurpassed in both the breadth and depth of its coverage"--
  • "Completely revised and expanded, the ultimate guide to starting--and keeping--an active and effective volunteer programDrawing on the experience and expertise of recognized authorities on nonprofit organizations, The Volunteer Management Handbook, Second Edition is the only guide you need for establishing and maintaining an active and effective volunteer program. Written by nonprofit leader Tracy Connors, this handy reference offers practical guidance on such essential issues as motivating people to volunteer their time and services, recruitment, and more. Up-to-date and practical, this is the essential guide to managing your nonprofit's most important resource: its volunteers.Now covers volunteer demographics, volunteer program leaders and managers, policy making and implementation, planning and staff analysis, recruiting, interviewing and screening volunteers, orienting and training volunteers, and much moreUp-to-date, practical guidance for the major areas of volunteer leadership and managementExplores volunteers and the law: liabilities, immunities, and responsibilitiesDesigned to help nonprofit organizations survive and thrive, The Volunteer Management Handbook, Second Edition is an indispensable reference that is unsurpassed in both the breadth and depth of its coverage"--
  • "Completely revised and expanded, the ultimate guide to starting--and keeping--an active and effective volunteer programDrawing on the experience and expertise of recognized authorities on nonprofit organizations, The Volunteer Management Handbook, Second Edition is the only guide you need for establishing and maintaining an active and effective volunteer program. Written by nonprofit leader Tracy Connors, this handy reference offers practical guidance on such essential issues as motivating people to volunteer their time and services, recruitment, and more. Up-to-date and practical, this is the essential guide to managing your nonprofit's most important resource: its volunteers.Now covers volunteer demographics, volunteer program leaders and managers, policy making and implementation, planning and staff analysis, recruiting, interviewing and screening volunteers, orienting and training volunteers, and much moreUp-to-date, practical guidance for the major areas of volunteer leadership and managementExplores volunteers and the law: liabilities, immunities, and responsibilitiesDesigned to help nonprofit organizations survive and thrive, The Volunteer Management Handbook, Second Edition is an indispensable reference that is unsurpassed in both the breadth and depth of its coverage"--
  • "Completely revised and expanded, the ultimate guide to starting--and keeping--an active and effective volunteer program Drawing on the experience and expertise of recognized authorities on nonprofit organizations, The Volunteer Management Handbook, Second Edition is the only guide you need for establishing and maintaining an active and effective volunteer program. Written by nonprofit leader Tracy Connors, this handy reference offers practical guidance on such essential issues as motivating people to volunteer their time and services, recruitment, and more. Up-to-date and practical, this is the essential guide to managing your nonprofit's most important resource: its volunteers. Now covers volunteer demographics, volunteer program leaders and managers, policy making and implementation, planning and staff analysis, recruiting, interviewing and screening volunteers, orienting and training volunteers, and much more Up-to-date, practical guidance for the major areas of volunteer leadership and management Explores volunteers and the law: liabilities, immunities, and responsibilities Designed to help nonprofit organizations survive and thrive, The Volunteer Management Handbook, Second Edition is an indispensable reference that is unsurpassed in both the breadth and depth of its coverage"--
Assigning source
  • Provided by publisher
  • Provided by publisher
  • Provided by publisher
  • Provided by publisher
Cataloging source
DLC
Dewey number
361.3/7068
LC call number
HN90.V64
LC item number
V65 2012
http://library.link/vocab/relatedWorkOrContributorName
Connors, Tracy Daniel
Series statement
Wiley Nonprofit law, finance and management series
http://library.link/vocab/subjectName
  • Voluntarism
  • Nonprofit organizations
Label
The volunteer management handbook : leadership strategies for success, edited by Tracy Daniel Connors, (electronic resource)
Instantiates
Publication
Bibliography note
Includes bibliographical references and index
Contents
  • Machine generated contents note: Preface.Part One Volunteer Resource Program Assessment, Analysis, and Planning.Organizational Assessment/Planning.Chapter 1 Volunteer Models and Management (R. Dale Safrit, Ed.D. North Carolina State University and Ryan Schmiesing, Ph.D. Ohio Community Service Council).Chapter 2 Volunteer Demographics (Harriett C. Edwards, Ed.D., R. Dale Safrit, Ed.D. and Kimberly Allen, North Carolina State University).Chapter 3 Preparing the Organization for Volunteers (Jeffery L. Brudney, Ph.D., Cleveland State University).Chapter 4 Shaping an Organizational Culture of Employee and Volunteer Commitment (Judith A. M. Smith, D. M., HandsOn Jacksonville, Inc.).Operational Assessment/Planning.Chapter 5 Maximizing Volunteer Engagement (Sarah Jane Rehnborg, Ph.D. and Meg Moore, MBA, University Of Texas at Austin).Chapter 6 Assessment, Planning and Staffing Analysis (Cheryle Yallen, MS, CNY Enterprises, Chicago, IL and Barbara Wentworth, MS).Chapter 7 Policy Development for Volunteer Involvement (Linda L. Graff, BSW, MA, Linda Graff and Associates Inc.).Part Two Strategic Deployment and Implementation.Accession.Chapter 8 The Latest Approach to Volunteer Recruitment Competency-Competence Pathways and Volunteer Resource Management Systems (Stephen Hobbs, Ed.D., WELLthLearning.com).Chapter 9 Orientation.Welcoming New Volunteers into the Organization (Harriett C. Edwards, Ed.D., North Carolina State University).Training.Chapter 10 Training Volunteers (Mary Kay Hood, M.S., Hendricks Regional Health).Communications.Chapter 11 Volunteer and Staff Relations (Nancy Macduff, MACE, Macduff/Bunt Associates).Chapter 12 Communicating with Volunteers and Staff (Denise Sevick Bortree, Ph.D., Pennsylvania State University).Program Management.Chapter 13 Volunteer Performance Management.The Impact Wheel (Julie Cross, Ph.D., Stratagem, Inc. and Stephen Hobbs, Ed.D., WELLth Learning Network).Chapter 14 Risk Management in Volunteer Involvement (Linda L. Graff, MA, Linda Graff and Associates Inc.).Part Three Results and Evaluation.Chapter 15 Evaluating the Volunteer Program.Contexts and Models (Jeffrey L. Brudney, Ph.D., Cleveland State University and Tamara G. Nezhina, Ph.D., Depaul University).Chapter 16 Evaluating Impact of Volunteer Programs (R. Dale Safrit, Ed.D., North Carolina State University).About the Editor.About the Contributors.About the Website.Index
  • Machine generated contents note: Preface.Part One Volunteer Resource Program Assessment, Analysis, and Planning.Organizational Assessment/Planning.Chapter 1 Volunteer Models and Management (R. Dale Safrit, Ed.D. North Carolina State University and Ryan Schmiesing, Ph.D. Ohio Community Service Council).Chapter 2 Volunteer Demographics (Harriett C. Edwards, Ed.D., R. Dale Safrit, Ed.D. and Kimberly Allen, North Carolina State University).Chapter 3 Preparing the Organization for Volunteers (Jeffery L. Brudney, Ph.D., Cleveland State University).Chapter 4 Shaping an Organizational Culture of Employee and Volunteer Commitment (Judith A. M. Smith, D. M., HandsOn Jacksonville, Inc.).Operational Assessment/Planning.Chapter 5 Maximizing Volunteer Engagement (Sarah Jane Rehnborg, Ph.D. and Meg Moore, MBA, University Of Texas at Austin).Chapter 6 Assessment, Planning and Staffing Analysis (Cheryle Yallen, MS, CNY Enterprises, Chicago, IL and Barbara Wentworth, MS).Chapter 7 Policy Development for Volunteer Involvement (Linda L. Graff, BSW, MA, Linda Graff and Associates Inc.).Part Two Strategic Deployment and Implementation.Accession.Chapter 8 The Latest Approach to Volunteer Recruitment Competency-Competence Pathways and Volunteer Resource Management Systems (Stephen Hobbs, Ed.D., WELLthLearning.com).Chapter 9 Orientation.Welcoming New Volunteers into the Organization (Harriett C. Edwards, Ed.D., North Carolina State University).Training.Chapter 10 Training Volunteers (Mary Kay Hood, M.S., Hendricks Regional Health).Communications.Chapter 11 Volunteer and Staff Relations (Nancy Macduff, MACE, Macduff/Bunt Associates).Chapter 12 Communicating with Volunteers and Staff (Denise Sevick Bortree, Ph.D., Pennsylvania State University).Program Management.Chapter 13 Volunteer Performance Management.The Impact Wheel (Julie Cross, Ph.D., Stratagem, Inc. and Stephen Hobbs, Ed.D., WELLth Learning Network).Chapter 14 Risk Management in Volunteer Involvement (Linda L. Graff, MA, Linda Graff and Associates Inc.).Part Three Results and Evaluation.Chapter 15 Evaluating the Volunteer Program.Contexts and Models (Jeffrey L. Brudney, Ph.D., Cleveland State University and Tamara G. Nezhina, Ph.D., Depaul University).Chapter 16 Evaluating Impact of Volunteer Programs (R. Dale Safrit, Ed.D., North Carolina State University).About the Editor.About the Contributors.About the Website.Index
  • Machine generated contents note: Preface.Part One Volunteer Resource Program Assessment, Analysis, and Planning.Organizational Assessment/Planning.Chapter 1 Volunteer Models and Management (R. Dale Safrit, Ed.D. North Carolina State University and Ryan Schmiesing, Ph.D. Ohio Community Service Council).Chapter 2 Volunteer Demographics (Harriett C. Edwards, Ed.D., R. Dale Safrit, Ed.D. and Kimberly Allen, North Carolina State University).Chapter 3 Preparing the Organization for Volunteers (Jeffery L. Brudney, Ph.D., Cleveland State University).Chapter 4 Shaping an Organizational Culture of Employee and Volunteer Commitment (Judith A. M. Smith, D. M., HandsOn Jacksonville, Inc.).Operational Assessment/Planning.Chapter 5 Maximizing Volunteer Engagement (Sarah Jane Rehnborg, Ph.D. and Meg Moore, MBA, University Of Texas at Austin).Chapter 6 Assessment, Planning and Staffing Analysis (Cheryle Yallen, MS, CNY Enterprises, Chicago, IL and Barbara Wentworth, MS).Chapter 7 Policy Development for Volunteer Involvement (Linda L. Graff, BSW, MA, Linda Graff and Associates Inc.).Part Two Strategic Deployment and Implementation.Accession.Chapter 8 The Latest Approach to Volunteer Recruitment Competency-Competence Pathways and Volunteer Resource Management Systems (Stephen Hobbs, Ed.D., WELLthLearning.com).Chapter 9 Orientation.Welcoming New Volunteers into the Organization (Harriett C. Edwards, Ed.D., North Carolina State University).Training.Chapter 10 Training Volunteers (Mary Kay Hood, M.S., Hendricks Regional Health).Communications.Chapter 11 Volunteer and Staff Relations (Nancy Macduff, MACE, Macduff/Bunt Associates).Chapter 12 Communicating with Volunteers and Staff (Denise Sevick Bortree, Ph.D., Pennsylvania State University).Program Management.Chapter 13 Volunteer Performance Management.The Impact Wheel (Julie Cross, Ph.D., Stratagem, Inc. and Stephen Hobbs, Ed.D., WELLth Learning Network).Chapter 14 Risk Management in Volunteer Involvement (Linda L. Graff, MA, Linda Graff and Associates Inc.).Part Three Results and Evaluation.Chapter 15 Evaluating the Volunteer Program.Contexts and Models (Jeffrey L. Brudney, Ph.D., Cleveland State University and Tamara G. Nezhina, Ph.D., Depaul University).Chapter 16 Evaluating Impact of Volunteer Programs (R. Dale Safrit, Ed.D., North Carolina State University).About the Editor.About the Contributors.About the Website.Index
  • Machine generated contents note: Preface.Part One Volunteer Resource Program Assessment, Analysis, and Planning.Organizational Assessment/Planning. Chapter 1 Volunteer Models and Management (R. Dale Safrit, Ed.D. North Carolina State University and Ryan Schmiesing, Ph.D. Ohio Community Service Council). Chapter 2 Volunteer Demographics (Harriett C. Edwards, Ed.D., R. Dale Safrit, Ed.D. and Kimberly Allen, North Carolina State University). Chapter 3 Preparing the Organization for Volunteers (Jeffery L. Brudney, Ph.D., Cleveland State University). Chapter 4 Shaping an Organizational Culture of Employee and Volunteer Commitment (Judith A. M. Smith, D. M., HandsOn Jacksonville, Inc.).Operational Assessment/Planning. Chapter 5 Maximizing Volunteer Engagement (Sarah Jane Rehnborg, Ph.D. and Meg Moore, MBA, University Of Texas at Austin). Chapter 6 Assessment, Planning and Staffing Analysis (Cheryle Yallen, MS, CNY Enterprises, Chicago, IL and Barbara Wentworth, MS). Chapter 7 Policy Development for Volunteer Involvement (Linda L. Graff, BSW, MA, Linda Graff and Associates Inc.). Part Two Strategic Deployment and Implementation.Accession. Chapter 8 The Latest Approach to Volunteer Recruitment Competency-Competence Pathways and Volunteer Resource Management Systems (Stephen Hobbs, Ed.D., WELLthLearning.com). Chapter 9 Orientation.Welcoming New Volunteers into the Organization (Harriett C. Edwards, Ed.D., North Carolina State University).Training. Chapter 10 Training Volunteers (Mary Kay Hood, M.S., Hendricks Regional Health).Communications. Chapter 11 Volunteer and Staff Relations (Nancy Macduff, MACE, Macduff/Bunt Associates). Chapter 12 Communicating with Volunteers and Staff (Denise Sevick Bortree, Ph.D., Pennsylvania State University).Program Management. Chapter 13 Volunteer Performance Management.The Impact Wheel (Julie Cross, Ph.D., Stratagem, Inc. and Stephen Hobbs, Ed.D., WELLth Learning Network). Chapter 14 Risk Management in Volunteer Involvement (Linda L. Graff, MA, Linda Graff and Associates Inc.).Part Three Results and Evaluation. Chapter 15 Evaluating the Volunteer Program.Contexts and Models (Jeffrey L. Brudney, Ph.D., Cleveland State University and Tamara G. Nezhina, Ph.D., Depaul University). Chapter 16 Evaluating Impact of Volunteer Programs (R. Dale Safrit, Ed.D., North Carolina State University). About the Editor. About the Contributors. About the Website. Index
  • Machine generated contents note: Preface. Part One Volunteer Resource Program Assessment, Analysis, and Planning. Organizational Assessment/Planning. Chapter 1 Volunteer Models and Management (R. Dale Safrit, Ed.D. North Carolina State University and Ryan Schmiesing, Ph.D. Ohio Community Service Council). Chapter 2 Volunteer Demographics (Harriett C. Edwards, Ed.D., R. Dale Safrit, Ed.D. and Kimberly Allen, North Carolina State University). Chapter 3 Preparing the Organization for Volunteers (Jeffery L. Brudney, Ph.D., Cleveland State University). Chapter 4 Shaping an Organizational Culture of Employee and Volunteer Commitment (Judith A. M. Smith, D. M., HandsOn Jacksonville, Inc.). Operational Assessment/Planning. Chapter 5 Maximizing Volunteer Engagement (Sarah Jane Rehnborg, Ph.D. and Meg Moore, MBA, University Of Texas at Austin). Chapter 6 Assessment, Planning and Staffing Analysis (Cheryle Yallen, MS, CNY Enterprises, Chicago, IL and Barbara Wentworth, MS).Chapter 7 Policy Development for Volunteer Involvement (Linda L. Graff, BSW, MA, Linda Graff and Associates Inc.).Part Two Strategic Deployment and Implementation.Accession.Chapter 8 The Latest Approach to Volunteer Recruitment Competency-Competence Pathways and Volunteer Resource Management Systems (Stephen Hobbs, Ed.D., WELLthLearning.com). Chapter 9 Orientation.Welcoming New Volunteers into the Organization (Harriett C. Edwards, Ed.D., North Carolina State University).Training. Chapter 10 Training Volunteers (Mary Kay Hood, M.S., Hendricks Regional Health).Communications. Chapter 11 Volunteer and Staff Relations (Nancy Macduff, MACE, Macduff/Bunt Associates). Chapter 12 Communicating with Volunteers and Staff (Denise Sevick Bortree, Ph.D., Pennsylvania State University).Program Management. Chapter 13 Volunteer Performance Management. The Impact Wheel (Julie Cross, Ph.D., Stratagem, Inc. and Stephen Hobbs, Ed.D., WELLth Learning Network). Chapter 14 Risk Management in Volunteer Involvement (Linda L. Graff, MA, Linda Graff and Associates Inc.). Part Three Results and Evaluation. Chapter 15 Evaluating the Volunteer Program. Contexts and Models (Jeffrey L. Brudney, Ph.D., Cleveland State University and Tamara G. Nezhina, Ph.D., Depaul University). Chapter 16 Evaluating Impact of Volunteer Programs (R. Dale Safrit, Ed.D., North Carolina State University). About the Editor. About the Contributors. About the Website.Index
Control code
OCM1bookssj0000566783
Dimensions
26 cm.
Dimensions
unknown
Edition
2nd ed.
Extent
xliii, 436 p.
Governing access note
License restrictions may limit access
Isbn
9781118127407
Isbn Type
(ebook)
Lccn
2011015869
Other physical details
ill.
Specific material designation
remote
System control number
(WaSeSS)ssj0000566783
Label
The volunteer management handbook : leadership strategies for success, edited by Tracy Daniel Connors, (electronic resource)
Publication
Bibliography note
Includes bibliographical references and index
Contents
  • Machine generated contents note: Preface.Part One Volunteer Resource Program Assessment, Analysis, and Planning.Organizational Assessment/Planning.Chapter 1 Volunteer Models and Management (R. Dale Safrit, Ed.D. North Carolina State University and Ryan Schmiesing, Ph.D. Ohio Community Service Council).Chapter 2 Volunteer Demographics (Harriett C. Edwards, Ed.D., R. Dale Safrit, Ed.D. and Kimberly Allen, North Carolina State University).Chapter 3 Preparing the Organization for Volunteers (Jeffery L. Brudney, Ph.D., Cleveland State University).Chapter 4 Shaping an Organizational Culture of Employee and Volunteer Commitment (Judith A. M. Smith, D. M., HandsOn Jacksonville, Inc.).Operational Assessment/Planning.Chapter 5 Maximizing Volunteer Engagement (Sarah Jane Rehnborg, Ph.D. and Meg Moore, MBA, University Of Texas at Austin).Chapter 6 Assessment, Planning and Staffing Analysis (Cheryle Yallen, MS, CNY Enterprises, Chicago, IL and Barbara Wentworth, MS).Chapter 7 Policy Development for Volunteer Involvement (Linda L. Graff, BSW, MA, Linda Graff and Associates Inc.).Part Two Strategic Deployment and Implementation.Accession.Chapter 8 The Latest Approach to Volunteer Recruitment Competency-Competence Pathways and Volunteer Resource Management Systems (Stephen Hobbs, Ed.D., WELLthLearning.com).Chapter 9 Orientation.Welcoming New Volunteers into the Organization (Harriett C. Edwards, Ed.D., North Carolina State University).Training.Chapter 10 Training Volunteers (Mary Kay Hood, M.S., Hendricks Regional Health).Communications.Chapter 11 Volunteer and Staff Relations (Nancy Macduff, MACE, Macduff/Bunt Associates).Chapter 12 Communicating with Volunteers and Staff (Denise Sevick Bortree, Ph.D., Pennsylvania State University).Program Management.Chapter 13 Volunteer Performance Management.The Impact Wheel (Julie Cross, Ph.D., Stratagem, Inc. and Stephen Hobbs, Ed.D., WELLth Learning Network).Chapter 14 Risk Management in Volunteer Involvement (Linda L. Graff, MA, Linda Graff and Associates Inc.).Part Three Results and Evaluation.Chapter 15 Evaluating the Volunteer Program.Contexts and Models (Jeffrey L. Brudney, Ph.D., Cleveland State University and Tamara G. Nezhina, Ph.D., Depaul University).Chapter 16 Evaluating Impact of Volunteer Programs (R. Dale Safrit, Ed.D., North Carolina State University).About the Editor.About the Contributors.About the Website.Index
  • Machine generated contents note: Preface.Part One Volunteer Resource Program Assessment, Analysis, and Planning.Organizational Assessment/Planning.Chapter 1 Volunteer Models and Management (R. Dale Safrit, Ed.D. North Carolina State University and Ryan Schmiesing, Ph.D. Ohio Community Service Council).Chapter 2 Volunteer Demographics (Harriett C. Edwards, Ed.D., R. Dale Safrit, Ed.D. and Kimberly Allen, North Carolina State University).Chapter 3 Preparing the Organization for Volunteers (Jeffery L. Brudney, Ph.D., Cleveland State University).Chapter 4 Shaping an Organizational Culture of Employee and Volunteer Commitment (Judith A. M. Smith, D. M., HandsOn Jacksonville, Inc.).Operational Assessment/Planning.Chapter 5 Maximizing Volunteer Engagement (Sarah Jane Rehnborg, Ph.D. and Meg Moore, MBA, University Of Texas at Austin).Chapter 6 Assessment, Planning and Staffing Analysis (Cheryle Yallen, MS, CNY Enterprises, Chicago, IL and Barbara Wentworth, MS).Chapter 7 Policy Development for Volunteer Involvement (Linda L. Graff, BSW, MA, Linda Graff and Associates Inc.).Part Two Strategic Deployment and Implementation.Accession.Chapter 8 The Latest Approach to Volunteer Recruitment Competency-Competence Pathways and Volunteer Resource Management Systems (Stephen Hobbs, Ed.D., WELLthLearning.com).Chapter 9 Orientation.Welcoming New Volunteers into the Organization (Harriett C. Edwards, Ed.D., North Carolina State University).Training.Chapter 10 Training Volunteers (Mary Kay Hood, M.S., Hendricks Regional Health).Communications.Chapter 11 Volunteer and Staff Relations (Nancy Macduff, MACE, Macduff/Bunt Associates).Chapter 12 Communicating with Volunteers and Staff (Denise Sevick Bortree, Ph.D., Pennsylvania State University).Program Management.Chapter 13 Volunteer Performance Management.The Impact Wheel (Julie Cross, Ph.D., Stratagem, Inc. and Stephen Hobbs, Ed.D., WELLth Learning Network).Chapter 14 Risk Management in Volunteer Involvement (Linda L. Graff, MA, Linda Graff and Associates Inc.).Part Three Results and Evaluation.Chapter 15 Evaluating the Volunteer Program.Contexts and Models (Jeffrey L. Brudney, Ph.D., Cleveland State University and Tamara G. Nezhina, Ph.D., Depaul University).Chapter 16 Evaluating Impact of Volunteer Programs (R. Dale Safrit, Ed.D., North Carolina State University).About the Editor.About the Contributors.About the Website.Index
  • Machine generated contents note: Preface.Part One Volunteer Resource Program Assessment, Analysis, and Planning.Organizational Assessment/Planning.Chapter 1 Volunteer Models and Management (R. Dale Safrit, Ed.D. North Carolina State University and Ryan Schmiesing, Ph.D. Ohio Community Service Council).Chapter 2 Volunteer Demographics (Harriett C. Edwards, Ed.D., R. Dale Safrit, Ed.D. and Kimberly Allen, North Carolina State University).Chapter 3 Preparing the Organization for Volunteers (Jeffery L. Brudney, Ph.D., Cleveland State University).Chapter 4 Shaping an Organizational Culture of Employee and Volunteer Commitment (Judith A. M. Smith, D. M., HandsOn Jacksonville, Inc.).Operational Assessment/Planning.Chapter 5 Maximizing Volunteer Engagement (Sarah Jane Rehnborg, Ph.D. and Meg Moore, MBA, University Of Texas at Austin).Chapter 6 Assessment, Planning and Staffing Analysis (Cheryle Yallen, MS, CNY Enterprises, Chicago, IL and Barbara Wentworth, MS).Chapter 7 Policy Development for Volunteer Involvement (Linda L. Graff, BSW, MA, Linda Graff and Associates Inc.).Part Two Strategic Deployment and Implementation.Accession.Chapter 8 The Latest Approach to Volunteer Recruitment Competency-Competence Pathways and Volunteer Resource Management Systems (Stephen Hobbs, Ed.D., WELLthLearning.com).Chapter 9 Orientation.Welcoming New Volunteers into the Organization (Harriett C. Edwards, Ed.D., North Carolina State University).Training.Chapter 10 Training Volunteers (Mary Kay Hood, M.S., Hendricks Regional Health).Communications.Chapter 11 Volunteer and Staff Relations (Nancy Macduff, MACE, Macduff/Bunt Associates).Chapter 12 Communicating with Volunteers and Staff (Denise Sevick Bortree, Ph.D., Pennsylvania State University).Program Management.Chapter 13 Volunteer Performance Management.The Impact Wheel (Julie Cross, Ph.D., Stratagem, Inc. and Stephen Hobbs, Ed.D., WELLth Learning Network).Chapter 14 Risk Management in Volunteer Involvement (Linda L. Graff, MA, Linda Graff and Associates Inc.).Part Three Results and Evaluation.Chapter 15 Evaluating the Volunteer Program.Contexts and Models (Jeffrey L. Brudney, Ph.D., Cleveland State University and Tamara G. Nezhina, Ph.D., Depaul University).Chapter 16 Evaluating Impact of Volunteer Programs (R. Dale Safrit, Ed.D., North Carolina State University).About the Editor.About the Contributors.About the Website.Index
  • Machine generated contents note: Preface.Part One Volunteer Resource Program Assessment, Analysis, and Planning.Organizational Assessment/Planning. Chapter 1 Volunteer Models and Management (R. Dale Safrit, Ed.D. North Carolina State University and Ryan Schmiesing, Ph.D. Ohio Community Service Council). Chapter 2 Volunteer Demographics (Harriett C. Edwards, Ed.D., R. Dale Safrit, Ed.D. and Kimberly Allen, North Carolina State University). Chapter 3 Preparing the Organization for Volunteers (Jeffery L. Brudney, Ph.D., Cleveland State University). Chapter 4 Shaping an Organizational Culture of Employee and Volunteer Commitment (Judith A. M. Smith, D. M., HandsOn Jacksonville, Inc.).Operational Assessment/Planning. Chapter 5 Maximizing Volunteer Engagement (Sarah Jane Rehnborg, Ph.D. and Meg Moore, MBA, University Of Texas at Austin). Chapter 6 Assessment, Planning and Staffing Analysis (Cheryle Yallen, MS, CNY Enterprises, Chicago, IL and Barbara Wentworth, MS). Chapter 7 Policy Development for Volunteer Involvement (Linda L. Graff, BSW, MA, Linda Graff and Associates Inc.). Part Two Strategic Deployment and Implementation.Accession. Chapter 8 The Latest Approach to Volunteer Recruitment Competency-Competence Pathways and Volunteer Resource Management Systems (Stephen Hobbs, Ed.D., WELLthLearning.com). Chapter 9 Orientation.Welcoming New Volunteers into the Organization (Harriett C. Edwards, Ed.D., North Carolina State University).Training. Chapter 10 Training Volunteers (Mary Kay Hood, M.S., Hendricks Regional Health).Communications. Chapter 11 Volunteer and Staff Relations (Nancy Macduff, MACE, Macduff/Bunt Associates). Chapter 12 Communicating with Volunteers and Staff (Denise Sevick Bortree, Ph.D., Pennsylvania State University).Program Management. Chapter 13 Volunteer Performance Management.The Impact Wheel (Julie Cross, Ph.D., Stratagem, Inc. and Stephen Hobbs, Ed.D., WELLth Learning Network). Chapter 14 Risk Management in Volunteer Involvement (Linda L. Graff, MA, Linda Graff and Associates Inc.).Part Three Results and Evaluation. Chapter 15 Evaluating the Volunteer Program.Contexts and Models (Jeffrey L. Brudney, Ph.D., Cleveland State University and Tamara G. Nezhina, Ph.D., Depaul University). Chapter 16 Evaluating Impact of Volunteer Programs (R. Dale Safrit, Ed.D., North Carolina State University). About the Editor. About the Contributors. About the Website. Index
  • Machine generated contents note: Preface. Part One Volunteer Resource Program Assessment, Analysis, and Planning. Organizational Assessment/Planning. Chapter 1 Volunteer Models and Management (R. Dale Safrit, Ed.D. North Carolina State University and Ryan Schmiesing, Ph.D. Ohio Community Service Council). Chapter 2 Volunteer Demographics (Harriett C. Edwards, Ed.D., R. Dale Safrit, Ed.D. and Kimberly Allen, North Carolina State University). Chapter 3 Preparing the Organization for Volunteers (Jeffery L. Brudney, Ph.D., Cleveland State University). Chapter 4 Shaping an Organizational Culture of Employee and Volunteer Commitment (Judith A. M. Smith, D. M., HandsOn Jacksonville, Inc.). Operational Assessment/Planning. Chapter 5 Maximizing Volunteer Engagement (Sarah Jane Rehnborg, Ph.D. and Meg Moore, MBA, University Of Texas at Austin). Chapter 6 Assessment, Planning and Staffing Analysis (Cheryle Yallen, MS, CNY Enterprises, Chicago, IL and Barbara Wentworth, MS).Chapter 7 Policy Development for Volunteer Involvement (Linda L. Graff, BSW, MA, Linda Graff and Associates Inc.).Part Two Strategic Deployment and Implementation.Accession.Chapter 8 The Latest Approach to Volunteer Recruitment Competency-Competence Pathways and Volunteer Resource Management Systems (Stephen Hobbs, Ed.D., WELLthLearning.com). Chapter 9 Orientation.Welcoming New Volunteers into the Organization (Harriett C. Edwards, Ed.D., North Carolina State University).Training. Chapter 10 Training Volunteers (Mary Kay Hood, M.S., Hendricks Regional Health).Communications. Chapter 11 Volunteer and Staff Relations (Nancy Macduff, MACE, Macduff/Bunt Associates). Chapter 12 Communicating with Volunteers and Staff (Denise Sevick Bortree, Ph.D., Pennsylvania State University).Program Management. Chapter 13 Volunteer Performance Management. The Impact Wheel (Julie Cross, Ph.D., Stratagem, Inc. and Stephen Hobbs, Ed.D., WELLth Learning Network). Chapter 14 Risk Management in Volunteer Involvement (Linda L. Graff, MA, Linda Graff and Associates Inc.). Part Three Results and Evaluation. Chapter 15 Evaluating the Volunteer Program. Contexts and Models (Jeffrey L. Brudney, Ph.D., Cleveland State University and Tamara G. Nezhina, Ph.D., Depaul University). Chapter 16 Evaluating Impact of Volunteer Programs (R. Dale Safrit, Ed.D., North Carolina State University). About the Editor. About the Contributors. About the Website.Index
Control code
OCM1bookssj0000566783
Dimensions
26 cm.
Dimensions
unknown
Edition
2nd ed.
Extent
xliii, 436 p.
Governing access note
License restrictions may limit access
Isbn
9781118127407
Isbn Type
(ebook)
Lccn
2011015869
Other physical details
ill.
Specific material designation
remote
System control number
(WaSeSS)ssj0000566783

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