Aligning business processes and information systems : new approaches to continuous quality engineering

The Resource Aligning business processes and information systems : new approaches to continuous quality engineering

Label

Aligning business processes and information systems : new approaches to continuous quality engineering

Title remainder

new approaches to continuous quality engineering

Statement of responsibility

Robert Heinrich ; foreword by Prof. Dr. Barbara Paech

Language

eng

Summary

Business processes and information systems mutually affect each other in non-trivial ways. Frequently, processes are designed without taking the systems' impact into account, and vice versa. Missing alignment at design-time results in quality problems at run-time. Robert Heinrich gives examples from research and practice for an integrated design of process and system quality. A quality reference-model characterizes process quality and a process notation is extended to operationalize the model. Simulation is a powerful means to predict the mutual quality impact, to compare design alternatives, and to verify them against requirements. The author describes two simulation approaches and discusses interesting insights on their application in practice. Contents Integration of business processes and information systems Quality model and notation Model-based quality prediction Target Groups Researchers, lecturers, and students from the disciplines of software engineering, business process management, and business informatics Practitioners from medium-size and large companies interested in requirements management, business analysis, software architecture, process management, and administration About the Author Robert Heinrich is head of the Continuous Quality Engineering research group at Karlsruhe Institute of Technology. He is interested in quality modeling, analysis, and evolution of processes and systems, with a focus on industrial application. This was also the topic of his doctoral thesis created at University of Heidelberg

Cataloging source

GW5XE

Dewey number

005.1

Illustrations

illustrations

Index

no index present

LC call number

QA76.758

Literary form

non fiction

Nature of contents

dictionaries
bibliography

Context

Context of Aligning business processes and information systems : new approaches to continuous quality engineering

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