Calling for help : language and social interaction in telephone helplines

Resource Information

The work Calling for help : language and social interaction in telephone helplines represents a distinct intellectual or artistic creation found in University of Missouri-St. Louis Libraries. This resource is a combination of several types including: Work, Language Material, Books.

Label

Calling for help : language and social interaction in telephone helplines

Title remainder

language and social interaction in telephone helplines

Statement of responsibility

edited by Carolyn D. Baker, Michael Emmison, Alan Firth

Contributor

• Baker, Carolyn D
• Emmison, Michael, 1948-
• Firth, Alan

Subject

• Telephone calls
• Electronic books
• Electronic books
• Helplines -- Social aspects
• Interpersonal communication
• Interpersonal communication
• PSYCHOLOGY -- Social Psychology
• Social interaction
• Social interaction
• Telefonische hulpverlening
• Telephone -- Social aspects
• Telephone -- Social aspects
• Telephone calls

Genre

• Electronic books

Language

eng

Summary

Telephone helplines have become one of the most pervasive sites of expert-lay interaction in modern societies throughout the world. Yet surprisingly little is known of the in situ, language-based processes of help-seeking and help-giving behavior that occurs within them. This collection of original studies by both internationally renowned and emerging scholars seeks to improve upon this state of affairs. It does so by offering some of the first systematic investigations of naturally-occurring spoken interaction in telephone helplines. Using the methods of Conversation Analysis, each of the con

Member of

• Pragmatics & beyond, new ser., v. 143.
• Ebook Central Academic Complete

Cataloging source

IOD

Dewey number

302

Index

index present

LC call number

HM1111

LC item number

.C35 2005eb

Literary form

non fiction

Nature of contents

• dictionaries
• bibliography

Series statement

Pragmatics & beyond,

Series volume

new ser., v. 143